PT Customer Lead
Food Lion
Category/Area of Expertise: Retail Operations
Job Requisition: 481933
Address: USA-VA-Hampton-4047 West Mercury Blvd
Store Code: Store 01450 Front End (7224093)
Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through
excellent customer service. DUTIES AND RESPONSIBILITIES Responsibilities:
• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
• Greet each customer and uses his or her name whenever possible
• Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together
• Check the bottom of every cart and under all baby seats for items before completing an order
• Follow correct bagging procedures for the correct use of bags by type
• Scan customers' order and handles the payment transaction, per standard practice
• Avoid personal conversations with other associates when customers are present
• Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers
• Follow procedures for refunds and error correction
• Make every attempt to maintain accurate cash control
• Follow procedures and performs overrides
• Identify customers needing assistance and offers to take the customer's order to their car including Food Lion To-Go orders (if applicable).
• Maintain alertness and call for assistance when needed to service customers per service standards
• Check prices quickly and accurately
• Is courteous and helpful to other associates
• Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
• Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice
• Ensure work station and front-end area (if applicable) of the store has a neat and clean presentation
• Report any register malfunction to the Customer Service Manager or MOD
• Ensure the MVP savings center KIOSK is filled with paper and properly working
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Notify QA of any cleaning issues or maintenance required on front end
• Successfully complete computer-based training (CBT) and training aid courses
• Perform the task of cashier when scheduled or as needed per the surge plan guidelines
• Perform the task of managing the front end in the brief absence of the CSM/ACSM if needed to ensure service standards are maintained
• Perform the task of Food Lion To-Go Runner when scheduled or as needed.
• Ensure check stands are supplied with proper bags, register receipt paper, Catalina coupon paper and restocks cigarette drawers at each check lane
• Find more efficient ways to do the job and seeks to reduce costs and improve labor productivity
• Perform all other duties as assigned QUALIFICATIONS • High school graduate or equivalent preferred
• Effective communication and customer service skills
• Ability and willingness to learn multiple tasks and technical requirements of the job
• Ability to perform the technical requirements of cashier and service center
• Must meet minimum age requirements to perform specific job functions
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations\
Job Requisition: 481933
Address: USA-VA-Hampton-4047 West Mercury Blvd
Store Code: Store 01450 Front End (7224093)
Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through
excellent customer service. DUTIES AND RESPONSIBILITIES Responsibilities:
• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
• Greet each customer and uses his or her name whenever possible
• Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together
• Check the bottom of every cart and under all baby seats for items before completing an order
• Follow correct bagging procedures for the correct use of bags by type
• Scan customers' order and handles the payment transaction, per standard practice
• Avoid personal conversations with other associates when customers are present
• Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers
• Follow procedures for refunds and error correction
• Make every attempt to maintain accurate cash control
• Follow procedures and performs overrides
• Identify customers needing assistance and offers to take the customer's order to their car including Food Lion To-Go orders (if applicable).
• Maintain alertness and call for assistance when needed to service customers per service standards
• Check prices quickly and accurately
• Is courteous and helpful to other associates
• Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
• Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice
• Ensure work station and front-end area (if applicable) of the store has a neat and clean presentation
• Report any register malfunction to the Customer Service Manager or MOD
• Ensure the MVP savings center KIOSK is filled with paper and properly working
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Notify QA of any cleaning issues or maintenance required on front end
• Successfully complete computer-based training (CBT) and training aid courses
• Perform the task of cashier when scheduled or as needed per the surge plan guidelines
• Perform the task of managing the front end in the brief absence of the CSM/ACSM if needed to ensure service standards are maintained
• Perform the task of Food Lion To-Go Runner when scheduled or as needed.
• Ensure check stands are supplied with proper bags, register receipt paper, Catalina coupon paper and restocks cigarette drawers at each check lane
• Find more efficient ways to do the job and seeks to reduce costs and improve labor productivity
• Perform all other duties as assigned QUALIFICATIONS • High school graduate or equivalent preferred
• Effective communication and customer service skills
• Ability and willingness to learn multiple tasks and technical requirements of the job
• Ability to perform the technical requirements of cashier and service center
• Must meet minimum age requirements to perform specific job functions
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations\
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the PT Customer Lead in Hampton, VA vacancy
- ...1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY... ...surge plan guidelines • Performs the task of the customer lead as needed to ensure service standards are maintained • Maintain...PTS cardWork at officeFlexible hours
- Retail Operations Job Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates are committed to delivering the best possible experience for our customers. Food LionPTS card
- Retail Operations Job Requisition Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates work in stores, distribution centers, and offices across the Southeast and Mid-Atlantic...PTS cardWork at office
- ...affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates work hard every day to make sure our customers have access to the best quality products at the best prices. Location: USA-VA-Poquoson-425-A Wythe Creek Rd Store Code: Store 0...PTS card
- Retail Operations Job Category/Area of Expertise: Retail Operations Store Code: Store 01299 Front End (7221311) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates work...PTS card
- ...States. We are currently looking for a Front End Team Member for Store 01629 in Norfolk, VA. If you are passionate about providing exceptional customer service and enjoy working in a fast-paced environment, this could be the perfect opportunity for you. Food LionPTS cardWork at office
- Food Lion is seeking candidates for Retail Operations in Hampton, Virginia, focusing on delivering exceptional customer service. Responsibilities include cashier duties and ensuring the front-end area remains appealing and compliant with service standards. The ideal candidate...
$16 per hour
...Aquaplex, 1908 Coliseum Dr, Hampton, VA, 23666, United States Base Pay $16.00 - $16.00 / Hour Job Category Hampton Virginia Aquaplex Industry Guest Services, Front Desk Employee Type PT Non-Exempt Description Requirements Summary Eastern Sports ManagementPTS card$12 - $24.33 per hour
...Position Overview The Team Lead Shipping/Receiving oversees the shipping and receiving... ...Act as the leader on duty, responding to customer and associate concerns in the absence of... ...work activities of sales associates FT/PT and Temporary, including: Trains new associates...PTS cardFull timeTemporary workFlexible hoursAfternoon shift$80k - $130k
...documentation to reduce admin work - A culture of support - Relocation Assistance Physical Therapist Qualifications - Virginia PT license and CPR certification required - Evaluates and treats patients by developing and implementing comprehensive treatment plans...PTS cardRelocation package- ...Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently. Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering q Sales Associate, Sales...PTS cardImmediate start
- ...destination for everyday and special items. We make it easy for customers to affordably treat themselves with most items priced under $5... ...electronics and additional items. Learn more at Responsibilities LEAD TEAM MEMBER GENERAL SUMMARY: The Lead Team Member helps...PTS cardWork experience placementSeasonal work
- ...Qualifications & Experience: Current licensure as a Physical Therapist (PT) Strong clinical skills with experience in hospital or... ...therapy Design and guide evidence-based treatment programs customized to patient needs Utilize therapeutic exercises, manual...PTS cardContract work
- An award-winning, nationally recognized, nonprofit healthcare system, is recruiting for a dedicated, compassionate, full-time Nocturnist to join its team in Southeast Virginia. Live and work in the beautiful tidewater area.7 on 7 off, 7 PM-7 AM. Non for profit organization...PTS cardFull timeRelocation package
- ...GENERAL SUMMARY: Function as a Cashier and/or Stocker and act in a lead capacity in the absence of the Store Manager or Assistant Store... ...and maintaining plan-o-grams and programs. Provide exemplary customer service. Perform other duties as necessary to maximize profitability...PTS cardWork experience placementSeasonal workRelocation package
- ...rehabilitation team, you'll deliver expert, hands-on treatment, develop customized care plans, and collaborate with interdisciplinary teams to... ...: Current license as a Physical Therapist (PT) Previous experience in a hospital environment preferred...PTS cardContract work
$100k - $135k
...Job Description Job Description Job Title: Physical Therapist (PT) / PT Director Opportunity Location: Charlottesville, VA... ...opportunity , with the potential to grow into a PT Director role and lead your own department. This is an ideal opportunity for a PT who...PTS cardFull timePart timeImmediate startRelocation packageFlexible hours$800 - $2,000 per month
Need $800 to $2,000 more per month? Do you have small delivery and janitorial cleaning experience? If YES, We need to interview you! Seeking Day Time Delivery Assistant for light deliveries between 10am and 2pm, Tuesday thru Thursday $15phr. We provide...PTS cardMonday to FridayAfternoon shift- ...Fifth Star Care Management is seeking a dedicated and compassionate Physical Therapist (PT) to join our IN-HOUSE therapy team! New Grads Welcome! Responsibilities Assess patients' physical abilities and limitations through comprehensive evaluations....PTS cardFlexible hours
- ...Dollar Express Customer Service Representative As a Dollar Express Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing...PTS card
- Retail Operations Job Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates work in stores, distribution centers, and offices across the country. We are looking for a Retail...PTS cardWork at office
- ...MedicineSetting: InpatientCredential Requirements: VA Medical License , IMLC, BLS, DEA License, Board CertificationScheduling & Logistics PT/FT: Part Time, Full Time Order Type: Locum TenensShift: Days, swing and Nights Days Per Week: 1Hours per Week: 40Housing Notes:...PTS cardFull timePart timeLocumNight shift
$52 per hour
...care exactly where and when it's needed most. Join an industry-leading team that restores hope and makes a lasting impact. If you're... ...degree in Physical Therapy plus 5 years of progressively responsible PT experience. The qualifying Physical Therapy degree earned...PTS cardWork from home- ...Description A Victoria’s Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top‑line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience...
$15k
...eligible for a sign on bonus of up to $15,000 for those that qualify! What you will do Performs evaluations, determines PT diagnoses, and develops plan of care. Performs physical therapy procedures to aid in restoring function, improving mobility, relieving...PTS cardPermanent employmentRelocation package- ...A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager...Local areaImmediate startFlexible hoursNight shiftWeekend work
- A national medical practice is seeking an Ultrasound Technician to help provide essential medical screenings. The position requires BLS certification and general experience, preferably with vascular skills. Applicants should possess strong communication and organizational...PTS card
- (Only QUALIFIED Healthcare Professionals accepted) Blue Jay Dental has a client with a need for a general dentist to start immediately in Hampton, VA. Dentist Job Description A general dentist with strong surgery and endodontic skills is needed Full Time ...PTS cardFull timeWork at officeImmediate startFlexible hours
- ...Physical Therapist in Hampton, Virginia. The ideal candidate will meet with patients, discuss their treatment needs, and develop customized therapy plans. Responsibilities include conducting evaluations, creating therapy plans, and working with healthcare teams. Benefits...PTS cardRelocation package
- Fifth Star Care Management is seeking a compassionate Physical Therapist (PT) to join our in-house therapy team in Hampton, Virginia. New graduates are welcome! Responsibilities include assessing patients' physical abilities, developing treatment plans, implementing therapeutic...PTS cardFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to PT Customer Lead. Be the first to apply!
Related searches
- pts Hampton, VA
- pt tech Hampton, VA
- home health physical therapist pt Hampton, VA
- pt aide part time Hampton, VA
- pt evening receptionist Hampton, VA
- physical therapist pt Hampton, VA
- customer marketing Hampton, VA
- customer engineer Hampton, VA
- customer retention Hampton, VA
- work from home customer Hampton, VA


