Account Representative - State Farm Agent Team Member

Job Description

Job Description

ABOUT OUR AGENCY:
I opened my agency in 2016 after working as an insurance agent with another company and gaining valuable experience at State Farm earlier in my career. Today, our team includes eight talented members, and we’ve built a culture that is both fun-loving and high-producing — the kind of environment where people enjoy coming to work and take pride in achieving big goals together.

We stay active in the community through our sponsorship of the local lacrosse team, and we’re always looking for ways to give back and stay connected.

Our office offers random bonuses, a 401k, strong work–life balance, and a hiring bonus for new team members. We’re looking for someone who is goal-driven, motivated by recognition, and ready to contribute to a positive, energetic team. If you love working hard, having fun, and celebrating wins, you’ll fit right in here.

ROLE DESCRIPTION:
As {{ job.name }} for {{ account.name }}, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.