Mobile Associate - Retail Sales

Explore Opportunities at Delphos Wireless

Leading the Industry by Empowering Our People and Serving Our Customers with the Best!

At Delphos Wireless, our most valuable resource is our people – with a diversity of backgrounds, ideas, and life experiences. We are dedicated to providing a team friendly and championship-like culture and environment for our people. We want to convey a friendly, professional, efficient atmosphere that will instill confidence in our commitment and our ability to help our customers.

Employee Satisfaction

Delphos Wireless wants to provide the best experience not only for our customers but also for our associates. That’s why we provide competitive pay, commission & bonus structures, a generous benefits package, and a positive work-life balance. Join Delphos, Where Excellence Meets Teamwork: Leading the Industry by Empowering Our People and Serving Our Customers with the Best!

We provide the following:

• Competitive Salary, Commission & Bonus Structure (for eligible employees)
• Comprehensive Group Health with HSA & Company Contribution
• Safe Harbor 401K Plan with Company Matching
• Discounted cell phone service (at company’s discretion)
• Career growth paths with Advancement Opportunities

Open Positions

Position: Mobile Associate - Retail Sales

Location: Logan, OH

Job Id: 619-146

# of Openings: 2

Overview

We are seeking a dynamic Wireless Sales Representative to join our team here at Cricket! The ideal candidate will have a passion for customer service and sales, with the ability to thrive in a fast-paced retail environment.

Job Summary

As a Wireless Sales Representative for Cricket, your primary responsibility is to connect with potential customers to promote products and achieve sales targets. You will use your communication skills to engage customers, provide product information, and guide them through the purchase process.

Responsibilities

• Engage with customers to provide outstanding service and assistance
• Utilize phone etiquette to handle inquiries and customer calls
• Demonstrate products and conduct product demos to showcase features
• Operate Point of Sale (POS) systems for transactions
• Maintain a clean and organized sales floor
• Utilize basic math skills for cash handling and transactions
• Supervise store activities when needed
• Effectively communicate product information and promotions to customers
• Implement upselling techniques to maximize sales opportunities

Product Knowledge

• Develop a comprehensive understanding of the company's Cricket product line.
• Stay informed about industry trends, new product releases, and competitor offerings.
• Engage customers in meaningful conversations to identify their needs and preferences.
• Effectively communicate how cricket products can meet customer requirements.
• Conduct needs assessments to recommend suitable products based on customer input. Address customer concerns, provide additional information, and overcome objections.
• Utilize effective sales techniques to close deals and achieve individual and team sales targets.
• Manage the entire sales process, from initial contact to order completion.
• Build customer relationships for potential future sales opportunities. Retention is important to us at Delphos Wireless!
• Keep accurate and detailed records of customer interactions, sales activities, and outcomes.
• Provide regular reports on sales performance, highlighting achievements and areas for improvement. Join meeting huddles to help report these sales and report trends.

Qualifications

• Proven experience in phone sales, telemarketing, or a related field.
• Excellent verbal communication skills with a persuasive and friendly demeanor.
• Results-oriented with a demonstrated ability to meet or exceed sales targets.

Education

• High school diploma or equivalent. Additional education in sales or marketing is a bonus.

Training

• Comprehensive training on product knowledge, sales techniques, and company procedures will be provided.

Job Types: Full-time, Part-time

Pay: $13.00 - $17.00 per hour

*Bilingual (Spanish) is a plus.

Benefits

• 401(k)
• 401(k) matching
• Health, Dental, and Vision insurance

Compensation package

• Bonus opportunities
• Commission pay
• Monthly bonus
• Uncapped commission

Schedule

• Monday to Sunday

Travel Requirement

• Travel
• Able to drive to other nearby locations a plus