Outside Pro Sales Representative - Baltimore - DC

Outside Pro Sales Representative

The Outside Pro Sales Representative (OPR) is responsible for identifying, developing, and cultivating productive relationships with both new and existing accounts for Behr/Kilz products, adjacencies, and services to professional channel with a focus on a defined target segment. This position cross functionally partners with the broader team to develop and implement specific strategies to achieve customer satisfaction, revenue, and profitability. Working safely is part of our culture and is a condition of employment.

Essential Duties and Responsibilities

• With direction from corporate and the regional VP, supports the deployment, adoption, and application of Behr's annual Strategic Deployment Plan (SDP)
• Develop strategic market plan for key account customers, target customers, and high potential customers establishing goals and targets.
• Achieve defined sales goals, metrics, and objectives.
• Use a strategic and consultative sales approach to understand, develop, and deliver valuable business solutions for one or more of the following defined segments: Painter and Decorator Contractor, Commercial Paint Contractor, Residential Repaint, HOA/Multi-family Contractor.
• Complete productive daily call plans that fulfill and generate sales on existing accounts and qualified leads. Log quality information from the completed activities into (CRM) Salesforce.
• Build brand awareness through marketing and training and other efforts.
• Proficient knowledge of our products, techniques, and services to ensure product recommendations and customer orders meet all specifications.
• Understanding of product assortment and inventory levels needed to support customer ordering demands.
• Expedite the resolution of customer problems/complaints.

Minimum Required Qualifications

• Preferred Bachelor's degree in Marketing, Business Administration, or related field OR equivalent experience in related field.
• Minimum Qualifications: High school diploma or comparable certification (e.g. GED).
• Previous sales, retail, or customer service experience with previous commercial coatings' experience is desirable.

Certificates, License, Registrations or Professional Designations

• Valid driver's license, proof of insurance, meet and maintain the Company motor vehicle policy.

Other Requirements

• Some overnight weekly travel may be required depending on geographic territory.
• Ability to legally work without sponsorship for employment visa status.
• Ability to follow oral or written instructions; read and acknowledge completion or work orders, interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Maintain the corporate credit card, motor vehicle and expense reporting according to company policy.
• Other duties as assigned.

Skills, Knowledge, and Abilities

• Strategic in interacting with all customer types and assessing customer needs and account objectives.
• Strong selling, problem-solving, critical thinking, networking, and relationship building skills.
• Must possess highly developed interpersonal, communication, and presentation skills at all enterprise levels (sales, marketing, distribution, customer service, etc.) to influence others relative to company and customers objectives as well as to clarify and maintain focus on team goals and objectives.
• Experience in construction trade and/or architectural coatings are preferred.
• Ability to work well independently with minimal direction, as well as within a strong team environment.

Computer Skills

• Proficient knowledge of MSA Office Suites and/or IOS software applications related to job functions.
• Sales Force/CRM knowledge.
• Proficient in using a computer application to manage large amounts of information, including creating and editing simple databases, inputting data, retrieving specific records, and crafting reports to communicate the actions needed to improve performance relative to the goals of the system and strategy.

Language Skills

• English (speak, read, and write).
• Ability to speak the prevalent second language in certain geographic regions may be preferred.

Mathematical Skills

• Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.

Physical Demands

While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stop, kneel, or crouch; talk or hear. Ability to lift five gallon bucket up to 75 lbs. The employee uses computer or telephone equipment. Specific vision requirements of this job include close vision and distance vision. Must be able to travel by plane and automobile. Ability to travel daily and/or overnight.

Work Environment

While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.