Guest Service Rep - Best Western Kennewick Tri Cities Center
Ignite Hotels
Job Description
Job Description
Front Desk Agent (Guest Service)
This hotel is professionally managed by Ignite Hotels, a hospitality management company operating select-service and extended-stay properties across multiple states. Ignite Hotels combines disciplined operations with genuine hospitality, emphasizing teamwork, accountability, and delivering memorable guest experiences across its portfolio.
About the Role
The Front Desk Agent is the first and last impression of the hotel. This role delivers outstanding guest service, supports check-in/check-out, and assists with daily front office operations.
Essential Functions
Greet guests warmly and provide efficient check-in and check-out services.
Handle guest questions, requests, and concerns in a professional and timely manner.
Process reservations, room assignments, and payment transactions accurately.
Follow cash handling procedures and front office policies.
Maintain brand, product, and service standards at the front desk and lobby.
Coordinate with housekeeping and maintenance to meet guest needs.
Answer phones, manage emails, and respond to guest inquiries.
Support loyalty programs and local marketing initiatives as directed.
Maintain cleanliness and organization of the front desk and lobby area.
Perform other duties as assigned.
This description is intended to outline the general nature and level of work performed. It is not an exhaustive list of all duties, responsibilities, or qualifications. Duties and responsibilities may change based on business needs. Employees are expected to maintain professional conduct and uphold company standards of service and integrity at all times.
Qualifications
Experience
Customer service or hospitality experience preferred (hotel front desk a plus).
Education
High school diploma or GED required.
Skills & Abilities
Friendly, professional communication skills with a service-first mindset.
Ability to multitask and stay calm in a fast-paced environment.
Basic computer skills; PMS experience (Opera, OnQ, Choice Advantage, etc.) a plus.
Reliable, punctual, detail-oriented, and professional.
Strong problem-solving and guest recovery skills.
Availability
Scheduling may include evenings, weekends, and holidays based on operational needs.
$36.4k - $38.48k
...Front Desk Agent (Guest Service) This hotel is professionally managed by Ignite Hotels, a hospitality management company operating select-service and extended-stay properties across multiple states. Ignite Hotels combines disciplined operations with genuine hospitality...SuggestedFull timeLocal areaAfternoon shift$36.92k - $38.38k
Job Description Are you ready to thrive in a fast-paced, high-energy environment? As a Nordstrom Rack team member, you'll be continuously moving and collaborating with teammates to create a welcoming and inclusive atmosphere for all customers. You’ll ensure a quick and...SuggestedHourly payFull timeFlexible hoursShift work$18.5 - $20 per hour
...Guest Services Representative First review of applications: 6/3/2026. This recruitment is open continuously. The need for additional... ...: $18.50 $20.00 per hour, depending on qualifications. The City of Kennewick Parks & Recreation Department is currently accepting applications...SuggestedHourly payFull timePart timeWork at officeAfternoon shiftGovernmentJobs.com
Kennewick, WA1 day ago- ...connection, and practical support to help guests stabilize, build coping skills, and move... ...journey. This is a hands on, people centered role for someone who is comfortable... ...mental health, or poverty Knowledge of Tri Cities, Benton County, and Franklin County community...SuggestedFlexible hoursNight shiftAfternoon shift
Three Rivers Therapy, LLC
Kennewick, WA3 days ago $16.28 per hour
...: Hilton Garden Inn Tri-Cities/Kennewick managed by Northwest x Southern Hospitality... .... Help us make our guests and team member experiences... ...those around you to be your best each day. If you like the... ...Holidays after one year of service (upon hire for salaried team...SuggestedFull timePart timeSeasonal workLocal area$17.13 per hour
...attention to detail delight guests. You are responsible... ...an unrivaled service experience. You are a vital... ...Point is one of Richland's best hotels, and the area's... ...leisure activities in the Tri-Cities region. The Fine... ...golf clubs, conference centers, and distinctive venues...Hourly payDaily paid$300 per month
...transforming health care through a truly people-centered approach to medicine. Our team is... ...Washington and Idaho, and convenient virtual care services, Indigo delivers world-class health care... ...with your team to ensure the best possible health care outcomes and patient...Hourly payFull timeContract workTemporary workPart timeInterim roleWork at officeRelocation packageFlexible hoursShift workWeekend workMultiCare Health System, Inc.
Kennewick, WA2 days ago- ...Companies, where innovation and customer service go hand-in-hand! At Albertsons... ...therapy, delivering outstanding patient-centered care and assisting in managing acute and... ...starts with you. Join our team and bring your best self to the table. Applications are...Minimum wageH1bLocal areaFlexible hours
Albertsons
Kennewick, WA2 days ago - ...Companies, where innovation and customer service go hand-in-hand! At Albertsons Companies,... ...therapy, delivering outstanding patient-centered care and assisting in managing acute and... ...starts with you. Join our team and bring your best self to the table. Applications are...H1b
Albertsons
Kennewick, WA4 hours ago - ...Hospitality Career with Us!Hilton Garden Inn Kennewick, proudly managed by Northwest x Southern... ...we are proud to deliver award-winning guest experiences. Our team is passionate, genuine... ...Night Auditor provides exceptional guest service through check-in, check-out, reservations...Full timeCurrently hiringFlexible hoursShift workNight shift
Northwest x Southern Hospitality
Kennewick, WA3 days ago - ...LMHCA, LMFTA, or LASWA) Emmaus Counseling Center | Richland, Washington Join Our... ...individual, couple, family, and group counseling services under the supervision of an approved... ...Office-based counseling practice in the Tri-Cities area. Professional, collaborative,...Hourly payFull timePart timeFor contractorsWork at officeFlexible hoursShift work
The Emmaus Center
Richland, WA17 days ago $17.13 per hour
...have a passion for hospitality and customer service, and want to work in a dynamic and fast-... ...be the friendly face that greets our guests as they arrive at our hotel. We'll provide... ...that loves to work together to create the best possible memories for everyone who comes...Part timeShift workHome 2 Suites Richland
Richland, WA4 hours ago$60 - $76 per hour
...following—and coaching the pharmacy team to follow—all inventory best practices, with a special focus on protecting cold chain... ...pharmacist delivered clinical care such as testing and prescribing services (e.g., COVID/Flu, Hormonal Contraception, etc.) where permissible...Hourly payFull timeTemporary workWork experience placementFlexible hoursShift workNight shiftOak St. Health
Kennewick, WA4 days ago$60 - $76 per hour
...following—and coaching the pharmacy team to follow—all inventory best practices, with a special focus on protecting cold chain... ...pharmacist delivered clinical care such as testing and prescribing services (e.g., COVID/Flu, Hormonal Contraception, etc.) where permissible...Hourly payFull timeTemporary workWork experience placementFlexible hoursShift workNight shiftCVS Health
Kennewick, WA3 days ago$98k - $172k
...regulations. Model and provide guidance to the pharmacy staff on proper customer service approaches. What you'll bring: Proficiency in pharmaceutical care and implementing best practices. Excellent ability to foster relationships with customers and partners....Full timeTemporary workPart timeWalmart
Pasco, WA4 days ago- .... This role performs overnight front desk operations, balances daily transactions, prepares financial reports, and ensures accurate guest billing while assisting guests during check-in and check-out. The position is scheduled for 30 hours per week (Friday–Sunday) with potential...Night shift
Northwest x Southern Hospitality
Kennewick, WA2 days ago $17.13 per hour
...Squad, Crew Members aim to consistently deliver great customer service and the MOD Pizza experience. You're going to make pizzas that are... ...Keep the restaurant clean and ready to deliver the best customer service Demonstrate the fundamentals of hospitality...Hourly payContract workShift workNight shiftMOD Super Fast Pizza, LLC
Kennewick, WA1 day ago$18.13 per hour
...in a fast-paced environment? The Hotel Night Auditor attends to guests needs, included, but not limited to, registration, checkout,... ...required Previous experience in hospitality preferred Customer service experience required Experience handling cash, credit card...Full timePart timeLocal areaNight shift$17.13 - $23.5 per hour
...all walks of life, brightening their day with top-notch customer service and maintaining a clean, stocked deli area. No experience? No... ...this family-owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business...Part timeImmediate startFlexible hoursShift workLove's
Pasco, WA4 days ago- ...license and clean driving record ~ CDL may be required based on community needs ~ Strong communication, organization, and customer service skills ~ Ability to manage multiple priorities in a fast-paced environment ~ Passion for working with seniors and creating...
Solstice at Kennewick
Kennewick, WA10 days ago - ...environment and utilize skills to accommodate guest requests and provide each guest with an... ...side work tasks while upholding FOH service standards. A server must help to maintain... ...remaining friendly and flexible-resulting in the best guest experience possible. The guest and...Hourly payPart timeLocal areaFlexible hoursShift work
Twigs Bistro and Martini Bar
Kennewick, WA4 days ago - ...task in a fast paced environment and greet guests in a timely manner with a positive and... ...basic side work tasks while upholding FOH service standards. Support Staff must help to maintain... ...friendly and flexibleresulting in the best guest experience possible. The guest and...Local areaShift work
- ...Associates, Inc. seeks an energetic General Manager for a busy limited-service hotel in Anchorage, Alaska. You will lead staff, interview, hire, train, assign tasks and coach the team to deliver exceptional guest service and drive revenue. The ideal candidate has 5+ years of...
Hospitality Associates
Kennewick, WA4 hours ago $65k - $100k
...energetic and motivated General Manager for one of our busy limited-service hotels in Anchorage, Alaska. This individual will possess a... ...ideas to boost revenue and build good relationships with guests to ensure repeat business. Our ideal applicant is dedicated to...Live inHospitality Associates
Kennewick, WA4 hours ago$17.13 - $20 per hour
...serve steaks. Legendary food and legendary service is who we are. We're about loving what... ...responsibilities would include: Assisting guests with their needs Helping servers... ...A choice of medical plans that are best in class Dental and Vision Insurance...Hourly payWeekly payTemporary workFlexible hoursTexas Roadhouse
Kennewick, WA22 hours ago- ...unique whole beans, combined with engaged service is what drives customers to our Starbucks... ...2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19... ...starts with you. Join our team and bring your best self to the table. Disclaimer...Minimum wageLocal areaFlexible hours
Albertsons
Richland, WA4 days ago $18 per hour
...Title: Barista Location: Kennewick, WA Pay: $18.00/hour + tips... ...first point of contact for residents and guests, preparing espresso and specialty beverages... ...and guests and provide prompt, friendly service Answer questions about menu items and...Shift workDay shiftAfternoon shiftThe Management Group, Inc.
Kennewick, WA2 days ago$17.15 - $17.4 per hour
...with purpose and growth potential? At Chick-fil-A Kennewick, our Front of House Team Members are the heartbeat of our guest experience. We're hiring friendly, dependable... ...What You'll Do Deliver exceptional guest service with a smile Take and fulfill orders at the...Full timeFlexible hoursAfternoon shiftEarly shift- ...environment and utilize skills to accommodate guest requests and provide each guest with an... ...side work tasks while upholding FOH service standards. A bartender must help to maintain... ...friendly and flexibleresulting in the best guest experience possible. The guest and...Local areaShift work
- ...Air! Responsibilities You'll be the first face your party guests see; they'll be giving you tips, so greet them with a smile!... ...achieving those things that they never thought they could do. Urban Air Kennewick is an equal opportunity employer. Urban Air Adventure ParksWork experience placementFlexible hoursShift workWeekend work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Service Rep - Best Western Kennewick Tri Cities Center. Be the first to apply!
