Stand Supervisor

Overview EVT Management Services is a food and beverage company providing concessions at Riverbend Music Center, PNC Pavilion, The Andrew J Brady Music Center and Taft Theatre. Stand Supervisor Position Summary The Stand Supervisor oversees food and beverage operations in a concession area, focusing on food preparation, service, and quality control. Responsibilities include managing high-volume production, resolving customer issues, supporting staff, assisting with cash drawer close-out, and tracking inventory. Supervisors must present a neat appearance, be personable, efficient, observant, and knowledgeable about the POS system and product offerings. Basic duties include, but are not limited to, the following: Stock coolers and assist with food making as needed. Maintain a clean and safe station and concession area. Communicate with support staff the needs of their station and concession area to maximize sales. Work collaboratively with other staff towards the overall success of the event and the company. Be available to help troubleshoot staff challenges. Review processes and make recommendations to management staff for improvements and adjustments to procedures. Ensure staff are completing duties as assigned. Other duties as assigned. Requirements Strong customer service mindset. Ability to work with speed and accuracy. Ensure a clean and safe work area. Perform in a loud, fast paced environment. Lifting, twisting and standing for long periods of time. Multitask and ensure staff are completing duties as assigned. MUST be 21 years of age or older. Available Shifts Start times vary based on the needs of the event, but usually in the afternoon and/or evenings. The duration of shifts varies upon the needs of the event, approximately 6 to 15 hours. #J-18808-Ljbffr