Senior Site Reliability Engineer

Senior Site Reliability Engineer

Qualcomm India Private Limited is looking for a Senior Site Reliability Engineer to join a 24/7, follow-the-sun SRE team responsible for keeping our critical production systems reliable, scalable, and secure around the clock. As part of a globally distributed team spanning multiple time zones, you will share on-call coverage that follows daylight hours rather than night shifts, and partner closely with development teams to automate operations, strengthen observability, and continuously improve system resilience.

Main Responsibilities:

• System Reliability: Ensure the reliability, availability, and performance of critical systems.
• Service Level Objectives: Define, measure, and report on SLIs, SLOs, and error budgets, and use them to prioritize reliability work.
• Automation: Develop and maintain automation scripts and tools to streamline operations.
• Monitoring: Develop and maintain monitoring dashboards & alerts
• Incident Management: Lead incident response efforts and post-mortem analysis to prevent future occurrences.
• Performance Tuning: Optimize system performance and scalability.
• Cost Optimization: Monitor and optimize cloud spend (e.g., right-sizing and autoscaling with Karpenter) to balance reliability with cost efficiency.
• Security: Implement and maintain security best practices.
• Documentation: Create and maintain comprehensive documentation for systems and processes.
• Mentorship: Mentor junior engineers and champion SRE best practices across cross-functional teams.
• On-Call Shifts: Own front-line 24/7 on-call rotations and incident response for critical production systems, acting as the reliability shield for the platform and observability engineering teams so they are not paged for production incidents.

Requirements:

Qualification:

• Education: Bachelor's degree in computer science, Engineering, or a related field. Advanced degrees are a plus.
• Experience: 5+ years of experience in a similar role, with a strong background in software engineering and systems administration.

Technical Skills:

• Programming Languages: Proficiency in one or more programming languages such as Python, Go.
• Cloud Platforms: Extensive experience with AWS cloud platform.
• Infrastructure as Code: Hands-on experience with tools like Terraform, Ansible, or CloudFormation.
• Containerization and Orchestration: Expertise in Docker and Kubernetes. Kubernetes - Hands-on experience is a must.
  • Kubernetes technologies ( with preferences ): ArgoCD, Linkerd, Prometheus, Karpenter, etc…
• Monitoring and Logging: Proficiency with monitoring tools like Prometheus, Grafana, and logging tools like ELK stack or Loki stack.
• CI/CD Pipelines: Experience with continuous integration and continuous deployment tools such as Jenkins, GitLab CI, or CircleCI.
• Networking: Strong understanding of networking concepts, protocols, and security.

Minimum Qualifications:

• Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Engineering or related work experience. ORMaster's degree in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Engineering or related work experience. ORPhD in Engineering, Information Systems, Computer Science, or related field.• 2+ years of academic or work experience with Programming Language such as C, C++, Java, Python, etc.

Soft Skills:

• Problem-Solving: Excellent analytical and troubleshooting skills.
• Communication: Strong verbal and written communication skills.
• Collaboration: Ability to work effectively in a team environment and collaborate with cross-functional teams.
• Leadership: Proven leadership skills and the ability to mentor junior engineers.
• Remote Work: Comfortable working in a fully distributed, offshore setup and collaborating effectively with development teams across multiple locations.