IT Technician II

IT TECHNICIAN 2

Onsite-ST LOUIS, MO

DESCRIPTION

Join a Wealth Management company to support the IT department, as an IT Technician 2. The IT Technician 2 will provide technical support for end-users and clients. The Technician 2 will maintain excellent customer service while dealing with technical problems. Think of the role as providing "white-glove" service!

DUTIES

Perform technical troubleshooting and diagnosis. Discover root cause of issues and provide timely solutions. Ensure operational downtime is minimized by responding to occurrences promptly. Follow formal resolution steps. Document technical resolutions and fully log incidents. Log full troubleshooting steps taken to resolve incidents. Repair hardware and support workstation issues. Setup accessories and peripheral equipment. Deploy services and setup proprietary applications on devices. Setup conference rooms for high-profile meetings both onsite and virtual. Provide first-level troubleshooting and basic technical support services to end-users or computers. Install, monitor, and maintain existing or proposed telecommunication systems. Serve as the First Responder to event alerts triggered when monitored applications, hardware, services, procedures, jobs, and file transmissions reach a pre-defined threshold that indicates an exception which must be responded to and resolved. Serve as a technical escalation point within the IT Service Desk function, and respond to multiple channels reporting incidents and requests.

ENVIRONMENT

Office Data Center Financial Services White-Glove Tier 1/2 Support Team End-User

INTERVIEWS & START DATE

Interviews August 3-7 Stat Date August 24, 2026 Job Type & Location This is a Permanent position based out of Saint Louis, MO. Pay and Benefits The pay range for this position is $50000.00 - $60000.00/yr. This is a direct-placement opportunity with Stifel, which offers a competitive compensation package and excellent benefits. Workplace Type This is a fully onsite position in Saint Louis,MO. Application Deadline This position is anticipated to close on Jul 30, 2026. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI) We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. #J-18808-Ljbffr TEKsystems