Social Worker II - Optional

Social Worker II (North)

Assess the psychosocial needs of the patient and family to develop, communicate, and implement an effective and comprehensive plan for psychosocial interventions and complex discharges, included but not limited to readmissions in the high risk population. Is a resource regarding social systems, institutions, and behavioral and relationship patterns. Can skillfully apply the appropriate interventions to meet the needs of the patient and family. Collaborates with the multidisciplinary team to ensure effective, efficient, appropriate care in order to optimize the health status and assure a smooth transition between levels of care for patients served. Provides education and expertise to promote the practice and profession of social work within the hospital. Serves on specialty areas within the hospital that require a MSW for regulatory or grant funding requirements.

Job Responsibilities: Applies root cause analysis to readmissions and works with the health care team, patient, and family to resolve the issues. Communicates (verbally and written) and collaborates with the multidisciplinary team to advise of the plan and patient response to the plan. Counsels other caregivers on techniques for effective psychosocial intervention and communication. Develops and implements plan of care based on assessment including counseling or crisis intervention, and facilitates linkages to community resources and services. Revises plan based on patient and family response. Promotes the profession of social work by providing formal education and teaching rounds; serves as a resource & preceptor for new staff. Provides on call services according to departmental policy including timely response and appropriate follow up. Responds to referrals and assesses the psychosocial and complex discharge needs of patients and families using data from the medical record, patient, multidisciplinary team, family, and other available resources. Working Conditions: Bending - Climbing - Occasionally Concentrating - Continuous Learning - Hearing: Conversation - Consistently Hearing: Other Sounds - Consistently Interpersonal Communication - Kneeling - Occasionally Lifting <10 Lbs. - Lifting 50+ Lbs. - Rarely Lifting <50 Lbs. - Occasionally Pulling - Occasionally Pushing - Occasionally Reaching - Frequently Reading - Sitting - Frequently Standing - Frequently Stooping - Occasionally Talking - Consistently Thinking/Reasoning - Use of Hands - Consistently Color Vision - Occasionally Visual Acuity: Far - Consistently Visual Acuity: Near - Consistently Walking - Consistently

TriHealth SERVE Standards and ALWAYS Behaviors

At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:

Serve: ALWAYS... • Welcome everyone by making eye contact, greeting with a smile, and saying "hello" • Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist • Refrain from using cell phones for personal reasons in public spaces or patient care areas

Excel: ALWAYS... • Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met • Offer patients and guests priority when waiting (lines, elevators) • Work on improving quality, safety, and service

Respect: ALWAYS... • Respect cultural and spiritual differences and honor individual preferences. • Respect everyone's opinion and contribution, regardless of title/role. • Speak positively about my team members and other departments in front of patients and guests.

Value: ALWAYS... • Value the time of others by striving to be on time, prepared and actively participating. • Pick up trash, ensuring the physical environment is clean and safe. • Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.

Engage: ALWAYS... • Acknowledge wins and frequently thank team members and others for contributions. • Show courtesy and compassion with customers, team members and the community