Operations Manager

Operations Manager

The Operations Manager will manage the day-to day operations of the Section of Gastroenterology, Hepatology & Nutrition, and serve as the section representative and liaison, when necessary, in issues regarding facilities, finances, and goal planning.

Responsibilities include:

• Providing administrative and operational support for research, clinical, and educational missions and related projects.
• Coordinating fiscal and budgetary affairs for University activities and handling personnel issues related to staff employees.
• Assisting with negotiating agreements, preparing strategic plans, and other activities associated with the Section's programs.
• Overseeing clinical provider compliance with medical staff office regulations and requirements.
• Ensuring compliance of office staff with relevant offices, University and other policies and guidelines.
• Supervising administrative team and supporting programmatic and executive support staff.
• Working closely with leadership in executing recruitment, onboarding, and hiring of new faculty and staff.
• Monitoring and assisting in the academic appointment process and onboarding for new faculty and staff and assisting in transitions and other section, staff and faculty needs.
• Serving as a liaison with HR and other DOM offices and sections where requested.
• Assisting Section Chief and Administrator with operational and administrative needs as requested.
• Ensuring timely and compliant credentialing of existing clinical staff.
• Providing support for budget processes, effort reporting and tracking, and research operations.
• In support of section needs, assisting in procuring, preparing, and analyzing reports examining key operational and clinical metrics. Helping to develop and prepare financial and activity reports.
• Assisting in administration, collection, collation of confidential evaluations of staff and faculty.
• Collaborating with leadership, analysts, and other team members as needed to assist in providing quality information to decision-makers in flexible, user-friendly, visual formats.
• Examining and applying information thoughtfully to help solve problems and improve and optimize processes.
• Managing overall administrative team functions and proactively identifying and executing opportunities for clarification and improvement of processes and projects.
• Assisting in space planning and adjustments.
• Responding to all facility problems such as furniture ordering and repairs, telecommunication requests, plant department requests, environmental issues, and all emergencies such as power outages, floods etc.
• Coordinating construction projects, implementing space assignments, and planning and responding to space needs.
• Managing day-to-day facility issues and monitoring overall environment.
• Responsible for security/access to all sectional areas.
• Responsible for training office staff on office procedures and compliance protocols.
• Professionally supporting the clinical department management. Implementing plans for clinical educational programs and initiatives.
• Acting as a liaison between the section and other University departments.
• Performing other related work as needed.

Minimum Qualifications:

Education: Minimum requirements include a college or university degree in related field.

Work Experience: Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.

Preferred Qualifications:

• Demonstrated experience managing multiple projects, competing deadlines, and budgets.
• Experience in handling coordination of large initiatives, including logistics and adhering to timelines.

Preferred Competencies:

• Familiarity with general business practices.
• Experience working with academic research faculty and leadership.
• Commitment to providing a high level of service and working in a team environment.
• Excellent verbal, interpersonal and communication skills, orally and written.
• Work autonomously, effectively, and collegially.
• Facilitate collaboration between university and hospital leadership.
• Ability to understand complex operational and research-related issues.
• Strong project management skills, strategic problem solving and attention to detail.

Application Documents:

• Resume/CV (required)
• Cover Letter (required)

When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.

Job Family: Administration & Management

Role Impact: Individual Contributor

Scheduled Weekly Hours: 40

Pay Rate Type: Salary

​FLSA Status: Exempt

​Pay Range: $65,000.00 - $85,000.00

Benefits Eligible: Yes