Phlebotomist / Donor Collections Technician I - Salisbury/South Mobile

Donor Collections TechnicianThe Blood Bank of Delmarva (BBD) located in Salisbury, MD, offers experienced phlebotomists and non-experienced individuals who want to join the healthcare field, the training needed to join our Salisbury Donor Center & Mobile Blood Drive Team in a hybrid role.The Donor Collections Technician receives assignments working a varied schedule in our Salisbury Donor Center and to different local mobile blood drives weekly at differing locations. Each varied schedule is provided 2 weeks in advance. We train individuals that are naturally welcoming and committed to carrying out our mission by providing excellent customer service to our donors. BBD encourages work-life balance for all our staff and look forward to adding individuals who want to be in a healthcare role to the team!Shift Schedule (Hybrid between Donor Center & Mobile Blood Drives): Morning, Evening, and Weekend shifts are required. Schedule released 2 weeks in advance.6-8 Weeks of paid training. First 3-4 weeks of classroom training takes place in our Christiana Donor Center/HQ in Newark, DE. Hotel accommodations will be provided.This position offers a 3-step career ladder for new employees until they develop and successfully demonstrate the skills to learn advanced blood collection procedures.This position is "essential" during severe weather or emergency operation events.Conducts donor interviews in a confidential professional manner to determine donor eligibilities according to BBD standards.Initiates whole blood collection/phlebotomy procedures and monitors the donor's progress, according to BBD collection guidelines.Prepares for donor interviews and blood collection by ensuring that interview materials and phlebotomy equipment and supplies are set up and/or operable in keeping with Quality Control standards.Exemplifies BBD's Customer Service Mission and Core Values.QualificationsHigh School Diploma or equivalent is requiredA valid Driver's License and reliable vehicle are requiredMinimum of 2 years of face-to-face customer service experienceMinimum of 1 years of successfully managing multiple tasks in a fast paced working environmentOverviewFounded in 1954, Blood Bank of Delmarva (BBD) has served the Delmarva Peninsula for 70 years, delivering nearly 90,000 lifesaving blood products annually to 40+ hospitals, EMS and healthcare partners. BBD is part of New York Blood Center Enterprises (NYBCe), which spans 17+ states and delivers one million blood products to 400+ U.S. hospitals annually. NYBCe additionally delivers cellular therapies, specialty pharmacy, and medical services to 200+ research, academic and biopharmaceutical organizations. NYBCe's Lindsley F. Kimball Research Institute is a leader in hematology and transfusion medicine research, dedicated to the study, prevention, treatment and cure of bloodborne and blood-related diseases. BBD serves as a vital community lifeline dedicated to helping patients and advancing global public health.