Experienced Tune Shop Lead

Job Description

Job Description

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits

•    Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
•    MORE employee discounts on lodging, food, gear, and mountain shuttles
•    401(k) Retirement Plan 
•    Employee Assistance Program
•    Excellent training and professional development
•    Referral Program

To Learn More, please review the Benefits Eligibility Summary

Job Summary:
The role of the tune shop lead is to help manage the tune shop in providing excellent tunes to our guests and rental equipment. The successful candidate would also be responsible for training others to the same high standard, assist in managing sales, staff, operational and merchandising functions of the store to attain maximum profitability, productivity, and a world class guest experience.

Job Specifications:

• Starting Wage: $23.75/hr - $26.57/hr
• Employment Type: Winter Seasonal 2026/2027 
• Shift Type: Full Time and Part Time hours available
• Minimum Age: At least 18 years of age 
• Housing Availability: Yes

Job Responsibilities:

• Tuning both guest and rental equipment
  
• Provide training resources for employees in POS, product knowledge, guest service, and sales
• Administer company policies and guidelines
• Assist Store Manager in communicating company values and goals to the employees
• Assist Store Manager in monitoring and controlling a daily payroll budget
• Maintain merchandising and cleanliness standards
• Manage inventory control and meet or exceed inventory goals
• Enforce company cash handling and other Loss Prevention policies and procedures
• Recruit and assist in maintaining a quality core staff
• Remain current on new industry products and trends; demonstrate knowledge of products
• Protect company assets through loss prevention techniques
• Maintain all company paperwork according to policies and standards
• Weekend/Night availability is required. Week day availability is required during some holiday periods.

Job Requirements:
Required:

• Tuning knowledge - required
• High school diploma or equivalent - required
• Proficient in Microsoft Office applications - required
• Ability to communicate frequently with co-workers and guests in accurate spoken and written English - required
• Excellent communications skills both written and verbal
• Self-motivated with the ability to multi-task
• Must have a valid driver's license and be able to pass motor vehicle record check

Preferred:

• A minimum of 3 years of ski/snowboard tuning experience - preferred
• A minimum of 1 year of ski / snowboard rental management experience – preferred
• Familiarity with rental and retail POS system - preferred

The expected pay range is $23.75/hr - $26.57/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  516625
Reference Date: 08/11/2026 
Job Code Function: Rental Ops