Senior Software Engineering Manager

Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive.

As a Nelnet company, the perks at NBS go beyond our benefits package. You're part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work.

The Senior Software Engineering Manager accomplishes departmental and organizational objectives through building, mentoring and training multiple teams of engineers. This includes activities related to performance management and human resources. This position uses company core values to guide decisions and behaviors in order to elevate our culture within their team and across the organization. In addition, this position supports technology and product strategy within their teams and business through collaborative and educational efforts.

JOB RESPONSIBILITIES:

1. Coaches, motivates, and professionally develops direct reports and others.

2. Sets clear team objectives and measurements aligned with organizational goals.

3. Responsible for performance evaluations and recommending compensation changes.

4. Builds and strengthens teamwork and cooperation within and across teams.

5. Implements lean solutions to improve team efficiency while maintaining effectiveness.

6. Removes organizational impediments including hidden challenges.

7. Assesses and improves team health.

8. Creates a culture that makes room for failure and learning.

9. Leads the hiring process for team members.

10. Contributes to department staffing plans and budget processes.

11. Coordinate with Nelnet Cyber Security Group (CSG) to ensure that NBS is compliant with all Nelnet security policies.

12. Creates engineering standards in coding practices across teams.

13. Mentors Software Engineers in best practices.

14. Creates an environment of best practices in engineering through personal example, developing and engineering products, creating deployments, and leading system architecture design concepts across teams.

EDUCATION:

1. Bachelor's degree or equivalent experience.

EXPERIENCE:

1. 5+ years of experience in IT Team area with a demonstrated ability of successfull team leadership.

2. 2+ years of experience in management role.

3. Proficiency in Python & Java required.

4. Experience with AWS deployments required.

5. Experience with auto scaling design.

6. Experience deploying AI models in Bedrock framework.

7. Experience using AI coding assistants (Claude, Cursor, ect...).

8. Experience in developing MCP and API custom connectors.

COMPETENCIES - SKILLS/KNOWLEDGE/ABILITIES:

1. Proven ability to lead teams in effectively coping with change.

2. Strong team-oriented interpersonal skills.

3. Excellent judgment and is considered a trustworthy person.

4. Proven ability to manage complex problems by looking beyond the obvious to get to root cause.

5. Ability to instill a sense of purpose through talking about possibilities beyond today and being optimistic.

6. Ability to be realistic but also inspire and motivate others to perform at their best and advance their skills.

7. Strong bias toward action and delivery of solutions/outcomes.

8. Strong ability to take product management requirements and develop engineering architecture to meet future business scaling needs in design.

Salary range for this role is: $82,800- $175,000

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK ( .

Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at View phone number on click.appcast.io or View email address on click.appcast.io .

Nelnet is a Drug Free and Tobacco Free Workplace.

You may know Nelnet as the nation's largest student loan servicer - but we do more than that. A lot more. We're also a professional services company, consumer loan originator and servicer, payment processor, renewable energy innovator, and K-12 and higher education expert (and that's just a shortlist). For over 40 years, we've been serving our customers, associates, and communities to make dreams possible.

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