Systems Engineer

Your Opportunity

At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.

Schwab Technology Services enables the future of how clients manage their money by providing innovative and reliable technology products and services as part of our ongoing commitment to democratize access to investing and financial planning.

We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location.

What You'll Do:

• Partner and collaborate with third party/vendor(s) develop a working knowledge of key third party vendors and relevant internal policies

• Serve as a point of contact for building and maintaining test relationships

• Perform vendor risk assessments reviews, contract assessments, identify gaps and provide recommendations

• Develop a working knowledge of regulatory guidelines, relating third-party disaster recovery program(s)

• Act as liaison for auditing and examination of third-party disaster recovery processes

• Establish and maintain third party testing business partner relationships, scheduled third party testing with a full understanding of interdependencies and post-test management

• Deliver ongoing feedback regarding risk management, mitigation, and prevention

• Coordinate with the IT technical staff to ensure disaster recovery solutions are prepared, acceptable, maintained, and tested as part of a consistent operational life cycle

• Understand and develop all test requirements for successful execution

• Coordinate and lead all external DR exercises, inclusive of tabletop exercises, simulated exercises and full DR testing for Third Parties

• Regularly report third party disaster recovery activities to risk management

• Continually improve external DR process utilizing ever changing requirements and technologies available; demonstrate excellent judgment with the ability to navigate ambiguity. You must make good decisions, can identify issues, and know when to escalate matters. Self-starter; takes initiative and can work independently

• Requirement to work some evenings and weekends to conduct testing

What You Have:

• 5+ years of demonstrated experience dedicated to disaster recovery operations and management

• 10+ years of systems engineering experience and or technical project management

• 3+ years of delivering results using an agile framework

• Must be comfortable acting as a liaison for auditing and examination of disaster recovery and testing processes

• Experience engaging with cross-functional IT teams

• Vendor management and FFIEC, FINRA knowledge required

• Strong time management and organization skills

• Thorough business continuity program life cycle planning and source deliverables (e.g. risk assessments, bias, continuity planning) is essential

• Experience establishing, managing and communication with business partners to cultivate strong partnerships

• Strategic thinker with strong analytical skills

• Thorough knowledge and understanding of disaster recovery planning techniques and technologies as well as the methods used in performing risk and business impact analysis

• Understanding of elementary IT network principles is critical

• Requires excellent oral and written communication skills to convey plans, exercise results, and activities

• Ability to plan, organize, and lead the testing of emergency response, recovery support, and business resumption procedures

• MS Office Suite, MS Project, Visio

• SharePoint experience a plus

In addition to the salary range, this role is also eligible for bonus or incentive opportunities