Field Claims Adjuster

CITON Claims Solutions, LLC is a premier provider of claim management and administration services for insurance companies, specializing in efficient and innovative solutions tailored to meet each client’s unique needs. With a dedicated team of experts and cutting‑edge technology, CITON Claims Solutions, LLC ensures seamless processes, accurate assessments, and prompt resolutions, delivering unparalleled value and peace of mind to our clients. CITON is located on the beautiful space coast of Melbourne, one of the best places to live in Florida. Melbourne offers affordable housing, transportation, and other amenities, and is in close proximity to major cities such as Orlando, Tampa, and Miami. CITON Claims Solutions LLC is a subsidiary of Orion180 Insurance Group Inc., and handles claims administration, management, and investigation. Field Claims Adjuster The Field Claims Adjuster is responsible for investigating, evaluating, and resolving insurance claims in the field. This role requires direct interaction with policyholders, witnesses, and third parties to gather relevant information and assess damage. The adjuster ensures claims are processed efficiently and fairly, in accordance with policy terms and company guidelines. Roles and Responsibilities Conduct on‑site inspections and investigations to assess property damage and loss. Interview policyholders, witnesses, and other parties involved. Document findings through photographs, reports, and detailed notes. Analyze insurance policies to determine coverage and liability. Prepare and submit detailed reports on findings and recommendations for claim settlement. Negotiate settlements with policyholders and third parties. Maintain clear and professional communication with policyholders and other stakeholders. Collaborate with internal teams, such as underwriters and legal advisors, to resolve complex claims. Ensure compliance with state and federal regulations, as well as company policies. Respond to catastrophe locations and markets when needed. What We’re Looking For Experience: Minimum of 5+ years in field claims adjusting, with experience dealing with public adjusters. Technical Skills: Proficiency with Xactimate and other Xactware products; strong analytical and problem‑solving abilities; familiarity with local building codes and repair processes. Licensing and Certifications: Valid adjuster’s license in Georgia; certification or advanced training in claims adjusting (e.g., CPCU, AIC). Insurance Knowledge: Strong understanding of insurance policies and claims processes. Negotiation Skills: Excellent negotiation skills and experience in dispute resolution. Education College degree preferred, but a combination of experience, education, and industry certifications will be considered. Preferred Experience 7+ years of field adjusting experience. Benefits Competitive pay: Base salary plus performance‑based bonuses that reward contributions. Growth potential: Supportive team with a path for advancement. Medical, dental, vision, 401(k), paid holidays, paid time off, and more. The office environment is fast‑paced and collaborative. Employees must be willing and able to work their regularly assigned schedule onsite, and in times of need, be able to work an extended schedule depending on company or departmental needs, project requirements, or customer demands. Physical requirements: The employee is regularly required to sit, stand, and walk around (including the use of stairs). Other demands include the ability to speak, listen, understand, and read; to lift light objects (≤ 25 lbs); and to use standard office equipment such as computers, printers, and phones. Occasional need to bend, twist, or squat down to open/close cabinets and reach for files or other standard office objects. Orion180 is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Reasonable accommodations are available for qualified individuals with disabilities during the application process. Applicants who need accommodations may email View email address on click.appcast.io to request assistance. #J-18808-Ljbffr CITON Claims Solutions LLC