Medical Receptionist

Job Description

Job Description

We are looking for a welcoming and organized Medical Receptionist to support daily front-desk operations for a healthcare facility in Manlius, New York. This Long-term Contract position is ideal for someone who enjoys helping patients, managing scheduling activities, and keeping the reception area running efficiently. The person in this role will serve as a key point of contact for visitors and patients while helping maintain a smooth administrative workflow in a busy clinical setting.

Responsibilities:
• Welcome patients and visitors in a courteous manner, provide check-in support, and guide them through front-desk procedures.
• Coordinate appointment scheduling, confirm upcoming visits, and update calendars to help ensure efficient patient flow.
• Answer incoming calls, respond to routine questions, and direct messages to the appropriate clinical or administrative staff.
• Maintain accurate patient information in office records and assist with documentation updates as needed.
• Support day-to-day medical front office operations, including reception coverage, intake preparation, and general administrative tasks.
• Communicate clearly with patients regarding forms, visit details, and office procedures to create a positive service experience.
• Assist with basic clerical and scribe-related duties to support providers and office staff when needed.• At least 1 year of experience in a medical reception, healthcare front office, or similar administrative setting.
• Working knowledge of medical front office practices, including patient scheduling and reception support.
• Familiarity with basic medical terminology and the ability to use it appropriately in a healthcare environment.
• Strong communication and interpersonal skills with a detail-oriented and patient-focused approach.
• Ability to manage multiple tasks accurately in a fast-paced office setting.
• Experience handling clerical responsibilities and maintaining organized patient or office records.
• Exposure to scribe duties or the ability to assist with provider documentation is preferred.