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Join The Club

Grow with us! In one to two years, you could be earning $50k a year with Planet Fitness! We are Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 80+ clubs and growing! Since 2016, we have grown from 16 locations in TX to over 80 locations in 6 states in great markets like Austin, Dallas, Raleigh, Tulsa, and NW Arkansas. We are opening 10+ new clubs a year and with that kind of growth, you can build a great career here! In fact most of our senior managers started at the front desk and worked their way up to now earning base salaries that begin at $42k as a GM, $60k as a Regional manager (responsible for 5-10 locations), and all the way up to over a $100k as a Regional Director overseeing 10+ locations! But it all starts at the front desk – where all of our Team Players (what we call our employees) are responsible for creating a positive member experience through superior level of customer service and cleanliness.

Essential duties and responsibilities include: providing an exceptional customer service experience. Responsibilities include checking members into the system, taking prospective members on tours then assisting them with the new account sign-up process, facilitating needed updates to member's accounts, responding to member questions and concerns in a timely and professional manner and elevating to Assistant Manager or Manager as needed, detailed cleaning in all areas of the facility, closing shift for that business day, and creating a bank deposit for next day.

Qualifications/requirements include exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. Customer service background preferred. Punctuality and reliability is a must. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent required. Must be 18 years of age or older.

Physical demands include continual standing and walking during shift, continual talking in person or on the phone during shift, must be able to occasionally lift up to 50 lbs. Ability to work 3rd shift (overnights). Will occasionally encounter toxic chemicals during shift. Compensation: $12.50 per hour.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.