Registered Client Service Associate

Why Stifel

Stifel strives for a culture that puts its clients and associates first: a culture where everyone belongs, everyone is welcome, and everyone contributes to the success of our clients, their careers, and the firm as a whole.

Let's talk about how you can find your place here at Stifel, where success meets success.

What You'll Be Doing

As a Client Services Associate (Registered), you will work closely with one or more Financial Advisors to deliver a high level of service to clients and support the day-to-day operations of the branch. This role combines client service, account administration, transaction support, and operational responsibilities in a collaborative, fast-paced financial services environment.

What We're Looking For

• Serve as a primary point of contact for client service requests and account-related questions.
• Open and maintain client accounts, including gathering required documentation and updating account information and coding.
• Assist clients with operational requests such as check distributions, wire transfers, address changes, dividend instructions, and other account maintenance needs.
• Provide clients and Financial Advisors with account information, quotes, reports, and administrative support.
• Maintain complete and accurate client, account, and trade-related records.
• Enter trade orders received from a Financial Advisor, when permitted, and communicate trade-related information in accordance with applicable procedures.
• Prepare approved client communications and advertisements under the direction of the Financial Advisor.
• Coordinate with internal departments to help resolve client service issues efficiently.
• Identify and escalate potential client, account, or employee concerns in accordance with firm procedures.
• Provide additional administrative support, including correspondence, document preparation, filing, copying, and phone coverage.

What You'll Bring

• Strong client service and communication skills, with the ability to interact professionally with clients, Financial Advisors, and internal partners.
• Excellent organizational skills and the ability to prioritize multiple responsibilities and deadlines.
• Strong attention to detail and a commitment to maintaining accurate records.
• Ability to follow established procedures, use sound judgment, and identify when an issue should be escalated.
• Proficiency with Microsoft Office and the ability to learn financial services systems and terminology.
• General knowledge of investment products and financial services regulations, or the ability and willingness to develop that knowledge.
• A collaborative and dependable approach, with the ability to work both independently and as part of a team.

Education & Experience

• Minimum Required: High School Diploma or equivalent.
• Minimum Required: 2+years investment industry experience.

Licenses & Credentials

• Minimum Required: Series 7 and 63 or 66.

Systems & Technology

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook.

About Stifel

Stifel is more than 130 years old and still thinking like a start-up. We are a global wealth management and investment banking firm serious about innovation and fresh ideas. Built on a simple premise of safeguarding our clients' money as if it were our own, coined by our namesake, Herman Stifel, our success is intimately tied to our commitment to helping families, companies, and municipalities find their own success.

While our headquarters is in St. Louis, we have offices in New York, San Francisco, Baltimore, London, Frankfurt, Toronto, and more than 400 other locations. Stifel is home to approximately 9,000 individuals who are currently building their careers as financial advisors, research analysts, project managers, marketing specialists, developers, bankers, operations associates, among hundreds more. Let's talk about how you can find your place here at Stifel, where success meets success.

At Stifel we offer an entrepreneurial environment, comprehensive benefits package to include health, dental and vision care, 401k, wellness initiatives, life insurance, and paid time off.

Stifel is an Equal Opportunity Employer.