QSR Store Assistant

Restaurant Assistant Manager

This position assists the Restaurant Manager (RM) with daily operations of the restaurant and supervises the team in their absence. The Restaurant Assistant Manager (RAM) leads and coaches Restaurant Team Members and partners with the management team to maintain the Company and Brand operational standards ensuring all guests leave satisfied.

Restaurant Assistant Manager Expectations

• Provides excellent guest service in a fast and friendly manner; coaches and corrects team
• Conducts second interviews for team members and shift leads
• Maintains a clean restaurant environment by cleaning and performing general housekeeping duties. Assigns shift duties to team members and follows up to ensure completion
• Directs team and ensures all food items are prepared and served in accordance with all Brand, Company, and health department regulations. Coaches team members to follow guidelines for food preparation and production management
• Cascades relevant information to team members and assists with new product training
• Responsible for placing campaign materials upon request
• Ensures product quality, food safety, and operational standards are met
• Monitors and ensures accuracy of all cash, sales, and inventory control records for the duration of the shift. Completes end of shift and end of day paperwork and counts as required. Communicates any discrepancies to immediate supervisor
• In absence of the RM, the RAM completes daily, weekly and end of period paperwork, inventory counts, cash counts, truck orders, and other administrative duties as required
• Guarantees a safe environment for team members and guests by following all government laws and safety codes
• Completes reports on all incidents following our 5-minute rule policy
• Partners with the RM and takes ownership to ensure all financial and operational metrics are met, resulting in a profitable restaurant
• Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win

Restaurant Assistant Manager Benefits

• Unlimited tip pooling
• Medical, Dental, Vision, Term Life and AD&D plans
• Flexible spending and health savings accounts
• Short-Term Disability
• Vacation paid time off
• Company holidays paid at time and a half
• Matching 401(k)
• Tuition Reimbursement
• Stock Purchase Plan
• Employee Discount Program
• Discount Meal Benefit
• Wellness Plan
• Wait periods may apply

Restaurant Assistant Manager Qualifications

• Full time required; availability during all hours of operation and at least one hour pre-opening and post-closing required
• Valid state Driver's License required
• Excellent communication skills
• Motivates, coaches, and leads team members
• Acts with integrity; keeps commitments
• Contagious positive attitude
• Focuses on achieving results while having fun!
• Ability to gain control during stressful situations
• Exhibits a sense of urgency
• Team player who can work well with others or independently
• Frequently bend, twist at waist, kneel, squat, stand, and walk
• Occasionally climb and descend ladders
• Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises
• Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead
• Push, pull, lift, and carry up to 10 lbs. frequently and up to 50+ lb. occasionally, including lifting from ground to overhead