Veterinary Receptionist

Veterinary ReceptionistPEAK Veterinary Referral Center in Williston, VT is hiring a Veterinary Receptionist to join our Client Services team. As a Veterinary Receptionist, you'll be the first point of contact for clients, patients, and referring veterinarians while supporting our specialty and urgent care teams. This role is ideal for someone who enjoys helping people, thrives in a fast-paced animal hospital environment, and is passionate about creating a positive client experience during every interaction.Compensation: $25–$28/hour based on experience, skills, and knowledgePart-Time Benefits:CSR Certificate Program + Free VetBloom access (RACE-approved CE)Uniform AllowanceVeterinary Technician Education Discounts16-Week VTNE Study GroupProfessional Development AssistanceEmployee Referral Bonuses + Employee Pet Discount401(k) with employer matchEmployee Assistance ProgramSchedule Responsibilities:Welcome clients and patients while creating a positive and compassionate first impressionEducate clients and referring veterinarians about hospital services and specialty care offeringsSchedule appointments across multiple specialty departments and urgent care servicesAnswer incoming phone calls and emails with professionalism and empathyCoordinate appointment reminders, follow-up communications, and client outreachAccurately maintain patient records, client information, and medical documentationCollaborate with veterinarians, technicians, and support staff to ensure a seamless client experienceSupport daily front desk operations while managing multiple priorities efficientlyQualifications:Previous customer service, reception, or client-facing experience requiredVeterinary reception or animal hospital experience preferredExceptional communication and interpersonal skillsAbility to multitask and remain organized in a fast-paced environmentStrong attention to detail and accuracy with records and schedulingProfessional, compassionate, and client-focused approachAbility to adapt to changing priorities and unexpected situationsComfortable working collaboratively within a team-oriented environmentFluent English speaking and reading skills requiredAbout PEAK Veterinary Referral Center:PEAK is a 14,000-square-foot, state-of-the-art multi-specialty veterinary hospital providing care to pets throughout the region. Our specialty services include:Internal MedicineSurgeryOncologyRadiologyBehaviorWe proudly serve pet owners and referring veterinarians throughout Vermont, northern New York, and New Hampshire. In 2021, we expanded our services with a seven-day-a-week Urgent Care department to support the non-critical medical needs of pets in the greater Burlington, Vermont area and beyond.What You Can Expect at PEAK:An inclusive, welcoming, and supportive team cultureCareer development through mentorship and advanced training opportunitiesExposure to high-quality medicine and diverse caseloadsA collaborative environment where your ideas and contributions matterAccess to Ethos Veterinary Health's industry-leading education and development programsSurrounding Areas:Burlington, VT & South Burlington, VTEssex Junction, VT & Essex, VTColchester, VT & Shelburne, VTMilton, VT & St. Albans, VTRichmond, VT & Waterbury, VTMontpelier, VT & Plattsburgh, NYAbout Ethos Veterinary Health:Ethos Veterinary Health, part of the NVA Group, is where you come to practice world-class medicine, and help shape what veterinary care becomes next. Across our network of 140 specialty and emergency hospitals, science moves forward, standards are elevated, and innovation is put into practice every day. You'll work alongside respected veterinary leaders in academic-caliber hospitals designed for learning, teaching, and discovery. Here, mentorship is a two-way street. You'll share your expertise, learn from others, and continue to grow, clinically, professionally, and personally. At Ethos, you inspire hope, deliver exceptional care, and pursue veterinary medicine at its highest level, together.Join Us:At Ethos, this isn't just a job, it's an opportunity to practice medicine at the highest level and help shape the future of veterinary care. Equal Opportunity Employer Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need.