Senior Systems Administrator

Job Description PYRAMID Business Systems, a locally owned and fully insured IT consulting, support, and security firm located in Binghamton, NY, with a history spanning 35 years, is currently seeking an experienced network engineer. The ideal candidate will possess a robust network competency and hold industry-recognized certifications. PYRAMID offers a competitive salary and benefits package, commensurate with experience and certifications. Job Summary: The primary responsibility of this role is to assist in the design, implementation, maintenance, and support of technology environments for both SMB and enterprise clients. This encompasses a diverse range of technologies including Windows, Hyper‑V, VMware, Storage solutions, Active Directory, O365, and development support for systems and applications infrastructure. The candidate should be proficient in managing all phases of server and desktop processing/operating systems, capable of handling complex problems across multiple technology platforms. Duties/Responsibilities/ Essential functions: Administering Windows servers and maintaining Microsoft Active Directory configurations. Supporting and managing all O365 related products. Designing and managing application interfaces and dependencies. Providing architectural design and support for various application platforms. Developing and maintaining comprehensive platform network documentation. Offering tier 3 troubleshooting support as necessary. Implementing and configuring new servers, workstations, printers, firewalls, switches, wireless access points, group policies, etc. Diagnosing, troubleshooting, and resolving hardware, software, and network infrastructure issues. Executing network security measures to safeguard client environments. Researching and evaluating new technologies to meet client IT requirements. Providing both remote and onsite support to clients. Required Skills and Abilities: Experience (5+ years): Advanced triage and troubleshooting capabilities Comprehensive understanding of network concepts Expertise in network administration, including layer 3 switching, firewalls, and wireless networks In-depth knowledge of network and application security Proficiency in Active Directory Extensive experience with Windows Servers Competence in VPN and remote connectivity Advanced knowledge of Microsoft technologies such as Azure, Microsoft 365, Microsoft Entra ID/AADDS, Active Directory Domain Services, Windows 11, Windows Server 2025+, DHCP, and DNS Availability to work nights and weekends as required for project completion or issue resolution Strong project management skills Experience with managing technology Exceptional problem-solving and troubleshooting abilities Professional and effective communication skills Ability to work as part of a team Possession of reliable transportation and valid driver's license Background check required Qualifications: Prior experience in service desk or technical support roles is required High level of diplomacy and strong interpersonal skills Customer service-oriented mindset Exceptional troubleshooting skills Education and Experience: High school diploma or equivalent; Bachelor’s degree; or a combination of education and experience that provides the knowledge, skills, and abilities perform required duties effectively Experience in network administration IT-related certifications are an advantage Job Type: Full-time Pay: From $25.00 per hour Benefits: 401(k) Health insurance Paid time off Compensation Package: Bonus opportunities Hourly pay Overtime pay Ability to Commute: Endicott, NY (Preferred) Ability to Relocate: Endicott, NY: Relocate before starting work (Preferred) Work Location: In person #J-18808-Ljbffr