Medical Insurance Verification Specialist

Detail-oriented and customer-focused, the full-time Remote Medical Insurance Verification Specialist will assist patients in obtaining coverage for prescription medications, manage inbound/outbound calls, and utilize call center software to ensure efficient account management while working from home. Key responsibilities Assist patients with obtaining coverage for prescription medications Make inbound/outbound calls to patients, guarantors, payors, and payees Utilize call center software to complete account research and update notes Required qualifications At least 1 year of recent medical insurance verification or benefits experience Knowledge of prior authorization and claims processes Ability to work in a quiet and secure home location High-speed internet with hardwired modem access Computer proficiency with the ability to learn new software and navigate multiple screens