Commercial Sales Representative

Commercial Sales Representative

The Armstrong Company is seeking a high-energy and dynamic Commercial Sales Representative who will be responsible for identifying and generating sales opportunities. The right candidate will work well under pressure, think out-of-the-box, easily initiate relaxed but informative two-way phone conversations with prospects, and be highly self-motivated. The right candidate will also understand how to assess a company's needs and specifically cater the outreach to each prospect.

Key Responsibilities:

• Identify preferred prospects through enterprise resources and strategic sourcing methods.
• Contact potential new customers with the goal of converting prospects into clients.
• Conduct discovery calls with prospects to fully understand customer needs.
• Maintain relevant product and pricing knowledge to educate prospects on services & value propositions.
• Follow up on sales leads and develop, nurture, and maintain a robust sales pipeline.
• Retain and grow an existing client base.
• Maintain an organized and up-to-date system of management in Armstrong's CRM.
• Deliver feedback to the other departments and leverage every resource available.
• Consistently review your role's KPIs, as defined by sales leadership, to ensure you exceed activity, territory coverage, discovery calls, qualified sales opportunities, and revenue metrics.
• Act in accordance with Armstrong DNA always. Any other duties as assigned by Manager.

Minimum Qualifications:

• 1+ years of direct sales experience required.
• Bachelor's degree preferred.
• Exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence.
• Extremely self-motivated with a diligent work ethic.
• Strong attention to detail.
• Excellent time management and prioritization skills.
• Natural curiosity and a desire/willingness to learn.
• Prior experience with CSM is a plus.

Physical Requirements:

• Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
• While performing the duties of this job, the employee is regularly required to talk and hear.
• This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.
• Ability to sit for long periods; stand and walk frequently; and bend, stoop, and reach occasionally.

Note: This Armstrong agency is relocating from Akron to Stow, OH in 4th Qtr. '26.