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Senior Sales Associate

$16 per hour

Range USA

Senior Sales Associate

Hodgkins - Hodgkins, IL 60525

Overview

Salary Range $16.00 - $16.00 Hourly Position Type Full Time Education Level Not Specified Travel Percentage None Category Sales

Description

Senior Sales Associate

Range USA is the nation's largest operator of indoor shooting ranges a friendly and safe place to shop, shoot, and learn. We're committed to making every visit easy, welcoming, and memorable, and we believe every member of our team plays a direct role in that. We're growing nationwide, and we want the right people with us. At Range USA, your work has real impact.

Position details

Position title - Senior Sales Associate

Reports to - Store Leader

Classification - Full-Time / Non-Exempt / Hourly

Position overview

The Senior Sales Associate serves as a sales focused sales leader, responsible for driving personal sales while ensuring execution of daily store operations, compliance, and safety standards. This role acts as a key support to Store Leadership by owning opening/closing routines, operational processes, and in-store execution while delivering a best-in-class customer experience.

Core values alignment:

  • Curious ask questions, find and solve problems
  • Passionate care deeply about the brand, team, and customers
  • Do it Right take pride in accuracy and credibility
  • Service put others above ourselves

Key responsibilities

Sales & Customer Experience:

  • Deliver exceptional customer service aligned with Range USA standards
  • Review KPIs and coach team to expectations from this data
  • Achieve or exceed individual and store sales metrics (firearms, memberships, classes, promotions)
  • Build customer relationships and increase basket size through product knowledge and recommendations

Operations Execution:

  • Execute daily operational tasks including opening/closing procedures, register management, and cash reconciliation
  • Produce and maintain daily operational documents (store metrics, huddle notes, schedules)
  • Support inventory flow, merchandising, and ad set execution to maintain visual standards
  • Maintain overall store cleanliness and organization

Safety & Compliance:

  • Ensure strict adherence to all firearm safety protocols for customers and staff
  • Maintain compliance with ATF regulations, including accurate execution of 4473 forms and background checks
  • Safeguard confidential information and ensure all processes meet regulatory standards
  • Ensure range readiness, safety, and cleanliness always
  • Validate and escalate if needed parts requirements to ASL

Desired skills & experience

  • High School Diploma or equivalent required
  • 12 years of retail sales or customer service experience (specialty retail preferred)
  • Strong attention to detail with the ability to follow complex compliance procedures
  • Ability to handle confidential information with integrity
  • Flexible availability, including nights, weekends, and holidays
  • Strong communication skills and customer-first mindset

Employee benefits

  • Medical, Dental, and Vision health insurance
  • Unlimited Shooting Free Classes
  • Industry-leading online and in-store discounts
  • Manufacturer rewards and points program
  • No firearm experience needed we offer paid training
Range USA
Vacancy posted 4 days ago
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