Escrow Officer

Job Description

Job Description

Join one of the fastest-growing companies in America

Tired of being just a transaction processor? At Surefire Title, you'll be the closer that agents fight to work with and the next leader we build our Lexington market around.

We're a veteran-owned, nationally recognized title company on a serious growth trajectory, and we're looking for an experienced Escrow Officer who's just as good at building relationships as they are at managing files. If you're someone who treats every closing like it's your reputation on the line, and every agent relationship like it's worth investing in, keep reading.

What you'll own:

• End-to-end management of residential and commercial closings, from contract to keys-in-hand
• A reputation for accuracy and compliance that makes agents and lenders trust you with their toughest deals
• Real influence in growing Surefire's footprint in Lexington, your relationships directly fuel the company's expansion
• A seat at the table with a leadership team that's actively building (not just maintaining) a high-performance title team

Why agents and lenders will want to work with you:

You're proactive, not reactive. You communicate before people have to ask. You solve problems before they become escalations.

Why you'll want to work here:

• Inc. 500 company for three consecutive years, this isn't a stagnant shop; it's one in motion
• Veteran-owned culture built on ownership, initiative, and accountability
• Unlimited growth potential, Surefire rewards people who take the wheel, not just punch the clock
• A company actively investing in its Lexington presence right now, meaning your impact is visible and valued from day one

You're a fit if you:

• Have proven experience as an Escrow Officer (residential and commercial)
• Know how to balance precision/compliance with genuine relationship-building
• Want to grow with a company, not just work for one

Compensation 

• Salary Range: $70,000 - $80,000
• Paid Time Off
• Health Benefits
• 401(k)
• Professional development opportunities
• Growth and advancement opportunities within a rapidly expanding organization

$70,000 - $80,000 yearly

Transaction Management

• Manage residential and commercial title transactions from opening through funding and closing
• Interpret and execute buyer, seller, and lender instructions accurately and efficiently
• Review title commitments and work to resolve title issues and curative matters
• Prepare escrow and closing documentation while maintaining compliance standards
• Coordinate closing schedules with buyers, sellers, agents, lenders, and attorneys as needed
• Conduct closings and oversee final disbursement of funds
• Ensure accurate file maintenance and timely completion of all closing requirements

Client & Partner Experience

• Deliver a high-level customer experience throughout the transaction process
• Serve as a trusted resource for real estate agents, lenders, buyers, and sellers
• Communicate proactively to ensure all parties remain informed and supported
• Build long-term relationships through responsiveness, professionalism, and expertise

Business Development

• Develop and maintain relationships with real estate agents, lenders, investors, and industry professionals
• Participate in agent events, trainings, networking opportunities, and company initiatives
• Conduct proactive outreach to local real estate professionals and referral partners
• Position yourself as the go-to title expert in your market

Compliance & Quality Control

• Maintain compliance with all federal, state, and company regulations
• Ensure files are processed accurately, securely, and within required timelines

• 3+ years of escrow and/or title industry experience
• Strong understanding of the full closing process from opening through funding and closing
• Active Notary Public
• Experience managing multiple residential and commercial transactions simultaneously
• Excellent communication and relationship-building skills
• Strong organizational, time management, and problem-solving abilities
• Detail-oriented with the ability to maintain accuracy in a fast-paced environment
• Comfortable building relationships with real estate agents, lenders, buyers, and sellers
• Proactive and confident in business development activities, including outreach and networking with industry professionals
• Ability to thrive in a high-performance, team-oriented office environment
• Tech-savvy and proficient with Google Workspace (Gmail, Calendar, Drive, etc.)
• Experience with title and escrow software systems; Qualia experience or certification is a plus
• Existing relationships within the Lexington real estate community are a plus
• Professional, dependable, and committed to delivering exceptional customer service

The Surefire Group is a nationally recognized, veteran-owned company dedicated to helping real estate professionals grow their businesses and deliver exceptional client experiences.

Named to the Inc. 500 list for three consecutive years, we have successfully scaled businesses across the real estate, mortgage, title, and marketing industries. Our Title Division combines industry expertise, innovative technology, and a relationship-first approach to create seamless closing experiences for clients and partners alike.

We believe great people drive great results. That's why we invest in our team, foster a culture of excellence, and provide opportunities for growth and advancement. If you're looking for a place where your work makes an impact and your career can thrive, we'd love to hear from you!