Associate Escrow Assistant

Temporary Receptionist / Escrow AssistantLooking for someone who can quickly become a productive member of the team, provide exceptional customer service at the front desk, and assist with escrow operations during a critical coverage period. Position Summary We are seeking a Temporary Receptionist / Escrow Assistant to support our busy Homebuilder Division during an upcoming maternity leave. This role will serve as the primary receptionist while also providing escrow support to the team. The ideal candidate will have prior experience working in a title company, escrow office, or real estate closing environment and be able to quickly step into a fast-paced operation with minimal training. This position is available immediately to allow for training and a smooth transition before the maternity leave begins. Due to the limited training timeframe, prior title or escrow experience is critical for success in this role.Essential Duties and ResponsibilitiesReception DutiesGreet clients, real estate agents, lenders, and builders in a professional and welcoming manner.Answer and direct incoming phone calls.Manage conference room scheduling and closing appointments.Receive and distribute incoming mail and deliveries.Assist with general office organization and administrative tasks.Escrow Assistant DutiesProvide support to Escrow Officers and Escrow Assistants.Assist with file setup and file maintenance.Review files for completeness and follow up on outstanding items as directed.Assist with document preparation and post-closing tasks.Communicate with lenders, builders, real estate agents, and customers regarding file status.Scan, upload, and maintain electronic file documentation.Assist with scheduling closings and coordinating closing logistics.Perform other escrow-related duties as assigned.QualificationsRequired Prior experience working in a title company, escrow office, or real estate closing environment. This experience is required and critical for success in this role. Strong organizational and multitasking skills. Excellent customer service and communication skills. Ability to work independently and prioritize tasks in a fast-paced environment. Proficiency with Microsoft Outlook, Word, and Excel.Preferred Experience supporting residential purchase transactions. Experience working with homebuilder transactions. Familiarity with title and escrow software systems. Knowledge of closing processes and title industry terminology. Ability to pass Background, Drug Screen and if applicable Medical (i.e. Vision, Hearing, or Physical) if Required by Client. Medical, dental, vision, ancillary coverage and 401k benefits are available.