Remote Customer Service Representative-NJ Residents-BYOD

Job Description

Job Description

ONLY 10 POSITIONS REMAINING – REMOTE CUSTOMER SERVICE REPRESENTATIVE

New Jersey Residents Only | Full-Time | Remote

We are currently filling the final 10 openings for Remote Customer Service Representatives supporting a statewide healthcare marketplace. If you have customer service or call center experience and are interested, please reach out as soon as possible.

Pay Rate:

• $18.00/hour – English
• $19.00/hour – Bilingual English/Spanish

What You'll Do:

• Answer inbound calls from consumers and assist with healthcare coverage questions
• Assist individuals and families with healthcare coverage applications
• Explain eligibility determinations and enrollment options
• Process customer updates and requests
• Document customer interactions accurately
• Resolve questions and escalate complex issues when needed
• Provide professional, empathetic customer service

Qualifications:

• High School Diploma, GED, or equivalent required
• Customer service or call center experience preferred
• Strong verbal and written communication skills
• Strong computer and problem-solving skills
• Ability to work independently in a remote environment
• Bilingual English/Spanish candidates are encouraged to apply

Paid Training Provided

Training is Monday through Friday, 8:00 AM–5:00 PM EST for three to four weeks. Attendance is mandatory, and cameras must remain on during training and nesting.

Remote Work Requirements:

• Must reside in New Jersey
• Private, quiet workspace
• Personal computer meeting BYOD requirements
• Second monitor
• Reliable wired high-speed internet
• Smartphone capable of supporting Microsoft Authenticator

Important: Open Enrollment schedules may include evenings and weekends. Schedules are assigned based on business operating hours.

Only 10 positions remain.

If you're interested, please reach out to me today for next steps and information on how to get your application started.

\nCompany Description

Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.

We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.

MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.

We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at

Benefits with MMC Group
MMC offers health insurance plans for our active candidates on assignment, including:

Medical, dental, and vision coverage
Life and disability insurance
Additional voluntary benefits

Join MMC and enjoy the support of a team that values your well-being, both on and off the job.

MMC strives to ensure all job posting confirm details of the position, the rate of pay, and acknowledge medical benefits are offered.

Get started on your career journey today! Apply to become a part of the MMC Team!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Company Description

Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.\r\n\r\n We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.\r\n\r\n MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.\r\n\r\n We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at \r\n\r\n Benefits with MMC Group\r\n MMC offers health insurance plans for our active candidates on assignment, including:\r\n\r\nMedical, dental, and vision coverage\r\nLife and disability insurance\r\nAdditional voluntary benefits\r\n\r\n\r\n Join MMC and enjoy the support of a team that values your well-being, both on and off the job.\r\n\r\n MMC strives to ensure all job posting confirm details of the position, the rate of pay, and acknowledge medical benefits are offered.\r\n\r\n Get started on your career journey today! Apply to become a part of the MMC Team!\r\n\r\n We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.