Case Manager, On Call-Ava House #1604

Ava House is a residential supported living home. The Multnomah County CHOICE program supports residents stepping down from higher levels of care to access this home which is managed by an outside property management agency. LifeWorks NW provides case management services to the 5 residents on a weekly basis. Responsibilities include but are not limited to check‑ins with residents, case management, and skills training support and reporting monthly to the county regarding any concerns and needs. The On Call Case Manager assists with the implementation of treatment plans, provision of individual and group skills training, case management, and coordination of multiple service providers for client caseload under the direction of a senior clinician. Provides services onsite, within the community, and within clients' homes. Keeps accurate and timely records of activities. Location: This position is based out of LifeWorks NW's Portland site. Pay: $24.39-$31.71 hourly pay. Salary Placement Notice: The posted salary range reflects the compensation potential for this role. Most candidates will be placed between the entry level and midpoint of the range, depending on their experience and qualifications. However, more seasoned professionals with extensive exact or similar experience may be considered for placement toward the higher end of the range. Final salary offers are made in alignment with internal compensation processes in accordance with Oregon Pay Equity laws. Responsible for client orientation including advising clients and significant other(s) of the services offered through the program and recommending services. Provides input on clinical assessments and the development of treatment plans. Provides case‑coordination by maintaining contact with other agencies, referral source(s) and staff regarding client and significant other(s) involvement in treatment services. Conducts individual and group skills training sessions based on current evidence‑based practices such as collaborative problem solving, cognitive behavioral interventions, and solution‑focused therapy. Teaches socially acceptable behavior, employing techniques such as behavior modification and positive reinforcement. Encourages individuals and family members to develop and use skills and strategies for confronting their problems in a constructive manner. Observes and influences clients' behavior, communication and interaction. Detects unusual behavior and reports observations to professional staff. Organizes, supervises, and encourages clients to participate in social, educational, and recreational activities. Provides assistance and support to clients with the job search process. Assists the client to the extent necessary, based on client's level of functioning, to access needed services and resources. Advocates on client's behalf. May attend the client's psychiatric medical appointments, if clinically indicated. Reviews and evaluates clients' progress in relation to measurable goals described in treatment plans. Provides clients or family members with information about mental health and addictions issues and about available services and programs, making appropriate referrals when necessary. Reports any pertinent information to the proper authorities in cases of endangerment, neglect or abuse of children, individuals with severe and persistent mental illness or the elderly. Acts as a client advocate to coordinate required services or to resolve crisis situations. Provides clinical support to clients with immediate and urgent needs. Maintains chart notes related to external contracts, obtains pertinent records from other treatment providers, and tracks client's involvement, follow‑through and progress in varied treatment activities. Completes documentation in electronic health record system and Service Activity Logs (S/AL's) in a timely manner. Transports clients in personal or agency vehicles and travels between sites or in the community. Qualifications: This position requires a valid and active QMHA credential certification through MHACBO. Bachelor's degree in Psychology, Counseling, Social Work or a mental‑health related field OR a minimum of 3 years of prior experience with the related population in the counseling field. Demonstrated ability to communicate effectively; understand mental‑health assessment, treatment and service terminology and individual, group, family and other counseling techniques; program policies and procedures for services and supports identified in an Individual Services and Supports Plan. Demonstrated ability to provide culturally competent treatment services to diverse client populations and maintain a cooperative working relationship with others in a culturally diverse environment. Demonstrated ability to provide psychosocial skills training and implement elements of a treatment plan. Demonstrated ability to provide case management services for people with severe and persistent mental illness in compliance with confidentiality policies. Knowledge of community resources and treatment agencies enabling appropriate referrals for specific client needs. Proficient in Microsoft Outlook and Word. Ability to master proprietary software including electronic health record system and scheduling system required. Requires access to a car, a valid driver's license, proof of current automobile insurance coverage, and verification of safe driving record from DMV. #J-18808-Ljbffr Telus Health