Porter

Job Description

Job Description

Overview:

The Porter assists bartenders in stocking and cleaning the bar. Assists bartenders in providing cocktails, beer, wine and non-alcoholic drinks to guests, cocktail and restaurant servers, and responding to other hospitality department needs with a positive and upbeat attitude in a timely fashion. The position is also expected to provide the utmost in customer service to our guests. The highest in ethical business practices along with excellent guest service skills are essential to the success of this position. This position requires a high degree of interaction and thorough verbal communication with individuals at all levels internally and externally.

Job Requirements :

• Requires some knowledge of aspects to bartending and cocktail preparation.
• Must be able to lift and carry fifty (50) pounds, also twist, bent, push, pull, turn and reach.
• Have the ability to stand for an entire 8-hour shift, walk up and down stairs, and walk long distances during the shift
• Must maintain a safe work environment at all times
• Must have the ability to communicate verbally with guests and co-workers in English with some understanding of Spanish.
• Must be able to work independently and complete tasks accurately with minimal supervision
• Must have expert knowledge of Santa Anita Park locations in order to accurately and quickly deliver bar equipment or supplies
• Must have the ability to communicate clearly and congenially with guests about SAP services, products, programs and events
• Has superior customer service and problem resolution abilities
• Must be well-organized and have ability to multi-task in a fast-paced environment
• Must satisfactorily fulfill all department training requirements
• Must maintain a positive and upbeat attitude

Job Duties:

• Mixes cocktails using liquor, juices, soda and mixers.
• Blends, shakes, or stirs drink as required using spoon, shaker, or blender.
• Escalates guest or event issues immediately to appropriate managers
• Rotates liquor, bottled beer, and wine inventory.
• Follows FIFO, first in first out process to keep perishable items fresh, including juices, fruit, wine and beer.
• Maintains security of all bar supplies and alcohol.
• Assist staff or managers with operational service as needed
• Performs light maintenance tasks as needed
• Drives SAP carts safely to pick up or deliver equipment, beverage products, or other items as needed
• Requisitions necessary liquor and bar supplies from warehouse according to SAP standards and policies. 
• Completes monthly inventory of product according to SAP standards & policies.
• Keeps beverage back rooms organized and free of clutter
• Prepares and cuts garnishes
• Restocks all bar supplies, including stirrers, straws, and napkins.
• Cleans all bar surfaces during shift and end of the shift.
• Monitor and report breakage. Clean up spills or broken CGS immediately. 
• Maintains appropriate health and safety standards according to County codes, guidelines, and SAP standards
• Supports other tasks as needed by F&B management

Other Duties:

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.