Field Service Engineer

Description

Power Solutions Group is a trusted leader in electrical power system testing, commissioning, maintenance, and engineering services. As part of one of the nation's largest and most respected power distribution organizations, we serve a diverse range of industries, including utilities, power generation, manufacturing, data centers, commercial facilities, and renewable energy.

Power Solutions Group is seeking Field Service Engineers with electrical and/or mechanical aptitude who enjoy solving complex technical challenges, working independently, and delivering exceptional customer service. This hands-on role offers variety, autonomy, and the opportunity to work with critical power distribution systems at customer sites throughout the Northeast. The ideal candidate combines strong technical knowledge with practical problem-solving skills, a commitment to safety, and the ability to build lasting customer relationships.

• Perform on-site maintenance, testing, troubleshooting, and commissioning of electrical power distribution equipment.
• Conduct protective relay testing independently or as part of a team.
• Manage engineering projects ranging from routine assignments to large-scale customer initiatives.
• Apply engineering principles, applicable codes, and industry standards to support safe, reliable, and cost-effective electrical systems.
• Provide technical support, quality control, and detailed project documentation.
• Read, interpret, and analyze power system wiring diagrams, including DC elementary drawings.
• Follow established electrical safety procedures and promote a strong safety culture.
• Apply a solid understanding of electrical theory to diagnose issues and develop effective solutions.
• Coordinate activities at customer sites, resolve technical challenges, and communicate project updates to customers, peers, and leadership.
• Deliver outstanding customer service through professional communication, timely follow-up, and effective time management.
• Manage multiple assignments while meeting project deadlines and customer expectations.
• Work flexible hours, including weekends and holidays, with occasional overnight travel as required.

Requirements

• Associate degree or higher in a related technical field, or equivalent relevant education and experience.
• Ability to read, interpret, and analyze electrical drawings and schematics.
• Understanding of electrical power distribution systems and fundamental electrical principles.
• Strong organizational, planning, logistical, written, and verbal communication skills.
• Ability to manage multiple priorities, work independently, and meet deadlines.
• Valid driver's license with a clean driving record.
• Willingness to travel to customer sites and work flexible hours as business needs require.

Preferred Qualifications

• NETA Level II certification or higher.
• Experience with protective relay testing, including electromechanical and digital relays.
• Familiarity with NETA acceptance and maintenance testing procedures.
• Working knowledge of short-circuit analysis, protective device coordination, and arc-flash hazards, including NFPA 70E standards.
• Experience with protective relaying applications and field testing.
• Familiarity with AutoCAD.
• Previous field service, electrical testing, commissioning, or power systems engineering experience.

Physical Requirements

• Ability to stand, walk, bend, kneel, crouch, and climb for extended periods while performing field service activities.
• Ability to lift, carry, push, and pull tools, testing equipment, and materials as needed, including lifting up to 50 pounds.
• Ability to work in a variety of environments, including industrial facilities, substations, manufacturing plants, and other customer locations.
• Ability to work safely around electrical equipment, elevated work areas, and potentially confined or restricted spaces while following applicable safety procedures.
• Sufficient manual dexterity and visual acuity to operate testing instruments, handle tools, read technical drawings, and perform detailed inspections.
• Ability to wear required personal protective equipment (PPE), including arc-rated clothing, safety footwear, eye protection, hearing protection, and other equipment required by the job site.
• Ability to travel to customer locations, including occasional overnight travel, and work flexible schedules, including weekends and holidays, as business needs require.