Solutions Architect

Solutions Architect We are seeking a Solutions Architect to own how Scaffold fits each customer's business, from early sales conversations through discovery, solution design, and a clean handoff to implementation. This is a multifaceted role requiring strong technical judgment, excellent communication, and a consultative mindset. You will be the technical voice of Scaffold in pre-sale and discovery, shaping realistic integration and workflow strategies so implementation teams can deliver quickly and customers see value on day one. Partner with sales and customer stakeholders during pre-sale to assess fit, scope integrations, and set realistic expectations for timelines and outcomes. Lead discovery workshops to map contractor workflows, homebuilder systems and processes, and ERP data flows into Scaffold-ready solution designs. Design end-to-end implementation approaches: integration architecture, data mapping, workflow configuration, and phased rollout plans. Produce clear solution artifacts (requirements, integration specs, success criteria, and risk/mitigation notes) for handoff to Implementation Engineering. Collaborate with product and engineering on feasibility, roadmap gaps, and reusable patterns that improve future deployments. Translate customer needs into structured product feedback and prioritization inputs. Develop solution playbooks, reference architectures, and discovery templates that scale across customers. Serve as the primary technical advisor from first call through kickoff; stay involved through early adoption to validate the design holds in production. Coach implementation teams on complex accounts and act as escalation point for architectural decisions during delivery. Experience: 4+ years in solutions architecture, solutions consulting, technical presales, or enterprise SaaS implementation. Experience designing integrations and workflows for operational/business systems strongly preferred. Technical Skills: Strong Python and SQL proficiency. Deep familiarity with APIs, integrations, ETL/data flows, and how ERPs and third-party platforms exchange data. Ability to evaluate technical fit without writing every line of production code. Solution Design: Proven ability to turn ambiguous business requirements into actionable implementation plans, with clear scope, dependencies, and handoff documentation. Communication: Excellent written and verbal skills; comfortable presenting to executives, IT, and operations teams. Can explain tradeoffs and recommend pragmatic paths. People Skills: Empathy, curiosity, and a customer-first mindset. Skilled at facilitating discovery and aligning diverse stakeholders. Startup DNA: Excited to define practices as we grow by building discovery frameworks, solution standards, and repeatable patterns alongside founders and delivery teams. Impact: Shape how leading contractors and builders adopt Scaffold, and how our platform evolves to serve the residential construction industry. Growth Opportunity: Be an early leader in a venture-backed company, influencing presale motion, solution methodology, and customer outcomes. Culture: Work alongside high-caliber teammates in a no-ego, high-energy environment. Compensation: Competitive salary and meaningful equity in the company. Scaffold Service Inc