Strategic SMB CSM for AI Sales Growth

Nooks is seeking an SMB Customer Success Manager to maximize value for a portfolio of 150 SMB accounts. You’ll onboard new customers, drive adoption, analyze usage data for upsell opportunities, and manage renewals with a focus on customer health.

You’ll coordinate with Sales and Support across EST hours to ensure outcomes that drive retention and expansion. Join a fast-paced early-stage startup that rewards ownership, cross-functional collaboration, and data-driven decision making.