Information Systems Technician

Unclassified Position In The Fulton County Sheriff's OfficeShift Assignment: 11:00 p.m. - 7:30 a.m. Must be flexible to work various shifts as needed, including nights, holidays and weekends - 24/7 operationsPrimary ResponsibilitiesAdministrative Support: Read and understand different criminal charges and documents; perform various administrative duties as neededData Entry and Maintenance: Accurately input and update criminal justice information into various databases, including arrest records, warrants, and incident reportsData Retrieval and Analysis: Retrieve and analyze criminal information to assist in investigations, identify trends, and generate reportsSecurity and Compliance: Ensure compliance with data privacy and security regulations, including access controls and strict confidentiality protocolsCollaboration: Work closely with law enforcement agencies and officers, analysts, and other stakeholders to support their investigative needsQualificationsTechnical Skills: Proficiency in Microsoft Office 365 (Outlook, Word, Excel, PowerPoint, etc.), computer systems, databases, and data entryAttention to Detail: Ability to accurately input and verify dataProblem-Solving: Strong problem-solving and analytical skillsCommunication Skills: Effective communication skills, both written and verbalSecurity Awareness: Understanding of data security protocols and best practicesCriminal Justice Knowledge: Basic knowledge of criminal justice principles and proceduresStress Tolerance: Ability to work under pressure and handle sensitive informationPreferred QualificationsPrevious experience working in a Records Unit or Booking UnitExperience with specific criminal justice information systems (e.g., GCIC, NCIC, RMS, etc.)Additional ConsiderationsRequires an extensive background checkShift Work: May involve working non-standard hours or shifts, as requiredMinimum Qualifications: High school diploma or GED required; supplemented by one year of GCIC experience, preferably in a Records or Booking Unit or directly related experience; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Specific License or Certification Required: Georgia Crime Information Center (GCIC) Certification; Criminal Justice Information Systems (CJIS) Network Operator Training; Security and Awareness Training must be obtained within first 90 days of employment. Specific Knowledge, Skills, or Abilities: Must be able to demonstrate proficiency in performance of the essential functions and learn, comprehend, and apply all county or departmental policies, practices, and procedures necessary to function effectively in the position. May be required to pass a typing test as a condition of employment. If applicable, must accurately type a minimum of 40 wpm, utilizing a personal computer.Purpose of Classification: The purpose of this classification is to perform work relating to entry and retrieval of information from the Georgia Crime Information Center (GCIC) and the National Crime Information Center (NCIC) systems. Assignment location may vary. Essential Functions: The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.Additional Functions: Performs other related duties as required.Special Requirements: All applicants must agree to and successfully pass a background investigation, drug screening and polygraph to be considered for employment with the Fulton County Sheriff's Office. Examination: The examination will consist of an evaluation of education and experience, accomplished by analysis of the application. Application must document that the applicant possesses the minimum knowledge, skills, education and experience as listed to be rated as qualified. If selected, an official, accredited college transcript is required, at time of employment, for all degrees/course work used to qualify for this position. ALL APPLICATIONS MUST BE COMPLETED IN FULL BEFORE THEY ARE SUBMITTED. PLEASE REVIEW ALL APPLICATIONS FOR ACCURACY AND MAKE ALL CORRECTIONS BEFORE SUBMITTAL BECAUSE ERRORS CAN RESULT IN NOT MEETING THE MINIMUM QUALIFICATIONS. WE DO NOT ACCEPT ADDITIONAL INFORMATION AFTER APPLICATIONS ARE RECEIVED BY THE DEPARTMENT OF HUMAN RESOURCES MANAGEMENT. Performance Aptitudes: Data Utilization: Requires the ability to evaluate, audit, deduce, and/or assess data using established criteria. Includes exercising discretion in determining actual or probable consequences and in referencing such evaluation to identify and select alternatives. Human Interaction: Requires the ability to provide guidance, assistance, and/or interpretation to others regarding the application of procedures and standards to specific situations. Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions. Verbal Aptitude: Requires the ability to utilize a wide variety of reference and descriptive data and information. Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs. Functional Reasoning: Requires the ability to carry out instructions furnished in written, oral, or diagrammatic form. Involves semi-routine standardized work with some latitude for independent judgment concerning choices of action. Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving a variety of generally pre-defined duties which are often characterized by frequent change.It is the policy of Fulton County that there will be equal opportunity for every citizen, employee and applicant, based upon merit without regard to race, color, religion, national origin, gender, age, genetics, disability or sexual orientation.