Field Service Technician - PV

Sungrow North America is a leading provider of renewable energy solutions, specializing in the development and manufacturing of photovoltaic inverters and energy storage systems. The company offers a comprehensive range of products and services designed to optimize the performance and efficiency of solar power installations. Sungrow North America aims to provide sustainable and reliable energy solutions to meet the growing demand for clean power and is known for its commitment to innovation, high-quality standards, and exceptional customer service. This role supports areas of field Service operation within Sungrow USA related to commissioning, warranty, and Operations and Maintenance (O&M) of the expanding installed sites in the region. Reporting to the regional field service supervisor, this position is responsible for troubleshooting, repairing, maintaining, and commissioning support of PV inverters and ancillary equipment/ systems, usually at the customer’s site or at a staging yard/warehouse. This position will comply with the Safety Mandate, “ZERO HARM,” to ensure safe and efficient work and operation of the facility for all personnel and equipment. Implements and enforces safety management policy and procedures regarding the facility: safety information, hazard analysis, safe operations/Maintenance Training, subcontractor compliance, plant integrity, work permits, emergency planning, and response. Perform a variety of technical assignments involving the installation, operation, testing, and maintenance of string and central solar inverter and/or BESS Systems, PCS, batteries, and ancillary equipment. Perform general troubleshooting and diagnosis under Sungrow’s maintenance and repair guidelines. As needed, support and perform pre-commissioning (with and without grid emulator) and commissioning of solar inverters and BESS systems within schedule and work plans Additionally, for those on O&M capacity, perform Preventive Maintenance and other Long Term Service Agreement (LTSA) activities per the contract Investigate solar plant issues such as DC array grid faults, inverter design issues, and utility grid transients. For BESS positions, these investigations may also involve SOC checks and module /component-level troubleshooting, replacement of electrical/electronic parts, SW version updates, etc. Provide feedback to the engineering and project team on possible mechanical and electrical design improvements. Lead upgrade/rework projects (software and hardware) in the field and interact with customers to explain the project's technical scope and manage work schedule and commitments. Work with customer SCADA engineers to set up systems communication and parameters involving Sungrow’s controllers and F&G systems as needed. Identifies and documents basic mechanical and electrical issues and problems Performs basic corrective maintenance Create/modify Field Service procedures for safety troubleshooting and maintenance if required. When using contractors on sites, act as the Lead to ensure the contractors submit daily activity reports and JSA reports and work follows Sungrow standards and expectations. Work independently in the field and with Design Engineers to resolve high-level technical issues, support the investigation of the root cause for technology applications for complex projects Coordinate and work closely with other engineering, logistic, financial, and program management disciplines to maintain the solar plant operations. Own creation and submission of all field paperwork and documentation for full compliance with site documentation and project requirement Serve as a safety second if needed. Associate’s Degree in an Engineering or Computer Science Discipline from an accredited university or college Perform essential job functions using proper techniques that may include lifting, carrying, pushing, and pulling tools, equipment, and materials. Engage in frequent standing, walking, bending, stooping, kneeling, crouching, and reaching during field assignments. Work in a variety of field environments, including confined spaces, uneven surfaces, and varying weather conditions. Follow all company safety policies and training requirements, including the use of personal protective equipment (PPE). Comprehend Job Hazard Analysis and conduct level-appropriate Job Hazard Analysis. Proficient in the use of Microsoft Office, including Word, Excel, Outlook, PowerPoint

• 3 plus years of overall experience in a technical field
• Must possess the ability to work with test equipment and hand tools as required.
• Must be proficient in Microsoft Office Suite (Word, Excel, PowerPoint and Outlook)
• OSHA, NFPA70A, Electrical Safety
• Experience and/or certification with MV transformers a plus

~ Travel: ~Contract role, Albuquerque, NM area No visa/legal sponsorship Strong personal and company growth opportunities For candidates in the states of California, Colorado, New York and Washington, the anticipated base pay for this role is between $36 to $40 per hour plus OT.