Highway Incident Technician Worker

Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the Indiana Department of Transportation: 
The Indiana Department of Transportation (INDOT) provides a dynamic workplace that serves Indiana citizens, improves our state’s quality of life, and enhances its economic opportunity. INDOT has a number of innovative programs and projects, including Public-Private Partnerships, Green Initiatives, and cutting-edge uses of materials and assets. As part of the State of Indiana, INDOT offers a competitive total compensation package, as well as outstanding work/life balance. Whether you are an established professional in the transportation field or just starting your career, INDOT has exciting and challenging opportunities for you.

Role Overview:

The Falls City Hoosier Helpers actively patrol two coverage zones. These zones cover all of I-265 (12 miles), 16 miles of I-65, 5 miles of US-31, and 10 miles of I-64. The average zone lane mileage is 21 miles one way or 42 miles round trip which takes about 1 hour to travel. The incumbent will patrol and respond to freeway incidents that disrupt the flow of traffic and render first aid often as a first, first responder on a scene.

The incumbent will also endeavor to detect incidents, verify conditions, and set up traffic control as needed to mitigate flow restricting incidents. The position will also work to insure traffic flow in peak hours, inclement weather, and during special events. The highest priority for this position will be the recovery of restricted travel lanes and shoulders that affect traffic flow. This recovery will reduce secondary crashes, reduce motorist delay, reduce emissions and improve the mobility of freight. The position will assist disabled motorists by diagnosing minor mechanical problems; provide gasoline; change flat tires; and jump start stalled vehicles. Other duties include, pushing stalled vehicles to highway shoulder or exit ramp, report and tag abandoned vehicles for tow by the Indiana State Police. The position provides fundamental first aid to injured motorists as needed. Granting approval to fill this vacant position will provide the needed coverage to aid the response time to lane restricting events, improve recovery time, reduce delays and reduce secondary crashes. The Hoosier Helper Program is a capacity restoring Traffic Management function considered to have a high ROI compared to the cost of building and maintaining additional pavement. 

The typical working hours for this position are 12:00pm to 8:00pm, Monday through Friday. Hours and days are subject to change as needed for program effectiveness.

Location:
This position is with INDOT’s Falls City Unit.

Salary:

The salary for this position traditionally starts at $42,900.00 but may be commensurate with education and work experience. Use our to view the total compensation package.

A Day in the Life:

The essential functions of this role are as follows: 

• Patrol for, and responds to, freeway incidents that disrupt the normal flow of traffic, sets up traffic control for incidents, and detects and verifies incidents and traffic problems caused by special events.    
• Serve as a liaison to the Supervisor by identifying freeway operational deficiencies and advising of potential solutions.  
• Observe traffic conditions and reports to Supervisor any traffic operation problems, deficiencies in work zone traffic control setup by other agencies, unauthorized lane closures or work, and/or unusual traffic delays.  
• Monitor in-vehicle video equipment to locate incidents and monitors CB radio to gather information about disturbances in traffic flow.  
• Remove debris, controls minor spills and requests assistance for complex clean up, and reports need for specialized equipment, personnel or materials.  
• Perform pre-operation vehicle inspections and inventory checks (fluid levels, tire inflation, wash and wax vehicle, replaces depleted tools or supplies on vehicle). 
• Interact with maintenance garage personnel for planned and unplanned maintenance of vehicle.   
• Perform general housekeeping duties of Hoosier Helper occupied garage facilities. 
• Perform daily administrative tasks such as completion of incident logs, motorist service logs, time sheets and daily work reports; and,   
• Perform other related duties as assigned.
• Workday attendance at assigned worksite(s) is an essential function of this position.

The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. 

What You'll Need for Success:

Individuals in this role should minimally be able to articulate or demonstrate the following:

• Be willing to travel with an appropriate accommodation. 
• Must possess a valid Class A or Class B Commercial Driver’s License (CDL) or obtain one with the first 90 days of employment.
• Required to submit to and pass a drug test as a condition of employment.  
• Must be able to move weight up to 50 pounds.  
• Ability to frequently move self and objects.
• Must be able to endure exposure to inclement weather.  
• Must have ability to read, write, and communicate effectively.  
• Ability to follow directions and work as part of a team.  
• Effective interpersonal skills. 
• Basic knowledge of automobile mechanical skills. 
• Basic knowledge of first aid.

A degree is not required. However, a High School Diploma or High School Equivalent (HSE) applying applying the outlined knowledge, skills, and abilities in a similar role may be considered.

Individuals should have the ability to perform essential functions with or without reasonable accommodation.

Supervisory Responsibilities/Direct Reports:

This role may be utilized in a supervisory capacity based on agency needs.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes: 

• Three (3) medical plan options (including RX coverage) as well as vision and dental plans
• Wellness Rewards Program: Complete wellness activities to earn gift card rewards
• Health savings account, which includes bi-weekly state contribution
• Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
• Two (2) fully-funded pension plan options
• A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
  • 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
  • Up to 15 hours of paid community service leave
• Combined 180 hours of paid vacation, personal, and sick leave time off
• 12 paid holidays, 14 on election years
• Education Reimbursement Program
• Group life insurance
• Referral Bonus program
• Employee assistance program that allows for covered behavioral health visits
• Qualified employer for the Public Service Loan Forgiveness Program
• Free Parking for most positions
• Free LinkedIn Learning access

   

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at View email address on us.fitly.work .