Accounts Receivable Analyst (Norfolk)

Accounts Receivable Analyst (Norfolk)

Title: Accounts Receivable Analyst (Norfolk)

Agency: Tidewater Community College

Location: Norfolk - 710

FLSA: Nonexempt

Hiring Range: $23.00 per hour, part time

Full Time or Part Time: Part Time

Additional Detail

Job Description: Tidewater Community College has served South Hampton Roads both students and employers for 50 years. It has grown from 1 campus into a regional educational and economic force. TCC is the largest provider of higher education and workforce services in Hampton Roads, enrolling nearly 25,000 students in 2024-25. Founded in 1968 as a part of the Virginia Community College System, Tidewater Community College (TCC) services South Hampton Roads with 4 campuses in Chesapeake, Norfolk, Portsmouth, and Virginia Beach, 7 regional centers and 2 important cultural institutions. The college had 3,399 graduates in 2024-2025, 40 percent of whom pursued degrees that would let them transfer to 4-year institutions. Of South Hampton Roads residents enrolled in higher education 33% enrolled at TCC. TCC's institutional accreditation is affirmed through 2027 by the Southern Association of Colleges and Schools Commission on Colleges.

Summary: The Accounts Receivable Analyst is responsible for third party invoicing, receipting, collecting, depositing, posting and reporting of accounts receivable, and may assist in preparing complex reconciliations in accordance with VCCS standards, GAAP, CAPP, and college policies and procedures.

Functional Responsibilities:

• The position applies generally accepted accounting principles and practices in the processing and pursuit of third-party receivables.
• Analyzes third-party tuition assistance documentation per college requirements, establishes deferment contracts in PeopleSoft for the credit population and invoices Augusoft (WES) for the non-credit population.
• Generate invoices in compliance with Commonwealth of Virginia, VCCS, and College policies and procedures, reconciling invoices for accuracy and compliance with all supporting documentation.
• Independently performs weekly reconciliations between the systems and the external database to ensure proper reporting and receivable assessment as part of quarterly reporting requirements.
• Audits third-party accounts for compliance with contractual agreements and accuracy of deferments.
• Investigates delinquent accounts and performs due diligence by communicating with internal and external customers in the pursuit of payment.
• Maintains detailed account records in both hardcopy and electronic formats meeting established record retention guidelines.
• The position analyzes, interprets and records fiscal data and financial transactions in support of third-party accounts, financial reporting, financial statement preparation and cash management.
• Assists in the processing of electronic cash deposits using external banking software and websites, serving as a backup to the FT role.
• The position works closely with Campus Business Offices and Workforce personnel to ensure timely and accurate processing of deferment and invoicing, while providing customer support services to inquiries regarding accounts and refunds.
• Performs other duties as assigned.

Minimum Qualifications:

• Experience in invoicing, collections, reconciliations utilizing automated financial systems
• Ability to analyze and interpret contract agreements.
• Knowledge, skills and ability to operate computers and other automated office equipment, proficiency in Microsoft Excel, Word, Access, financial database query usage and electronic invoice/account submission
• The ability to use logic and analytical reasoning to resolve account discrepancies
• The ability to monitor and manage multiple tasks and deadlines
• The ability to perform and interpret written and oral communication

Additional Considerations:

• Progressive experience in higher education, business, banking, or accounting
• Knowledge and ability to record, collect, report, and classify accounts receivable transactions in accordance with Commonwealth of Virginia, VCCS and college policies and procedures
• Knowledge of applications relating to invoicing, recording, and collection of accounts receivable as well as general ledger transactions

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer

Virginia Department of Human Resource Management