Systems Administrator

Systems Administrator

Based in Atlanta, GA, EyeQ Monitoring provides industry-leading security and business intelligence solutions to a variety of business sectors throughout the United States. We're looking for a Systems Administrator to help maintain and enhance the technology infrastructure that powers our business. This role is responsible for deploying, maintaining, troubleshooting, and upgrading our servers, networking equipment, cloud environments, and enterprise systems while helping ensure the reliability, performance, and security of our technology ecosystem. If you're passionate about infrastructure, enjoy solving complex technical challenges, and want to work in a fast-paced, technology-driven environment, we'd love to hear from you. This is an in-office position based out of our Atlanta, GA office. Here at EyeQ, people matter. Any new team members we bring on have to live and breathe our core values, just like we do.

We value trusted partnerships. We believe in transparent, reliable, and growing relationships with our team and customers and turn away people and businesses that don't fit. We build to last. We focus on long-term solutions and spend the time necessary to ensure our work is done right the first time. We take the hill. We embrace challenging work, pursue innovation, and solve problems others avoid. We value ownership, transparency, and people we trust to tackle difficult problems together. We enjoy the journey. We take our mission seriously, but not ourselves. We're proud of what we build and the people we build it with every day.

What You'll Be Doing

Infrastructure & Service Delivery

• Install, maintain, troubleshoot, and upgrade servers, operating systems, and enterprise services
• Deploy and maintain backups for critical systems and databases
• Respond to internal support requests based on priority and business impact
• Design, deploy, and maintain automated monitoring and alerting for server and network infrastructure
• Analyze system performance, identify trends, and proactively resolve issues
• Deliver exceptional customer service to internal stakeholders

Systems Administration

• Support Microsoft Windows, Linux, VMware, and cloud environments
• Administer Active Directory, DNS, Hyper-V, SQL Server, and enterprise infrastructure
• Configure and troubleshoot networking technologies including LAN, WAN, VPN, VLAN, and firewall solutions
• Install, maintain, and repair Dell server and storage hardware
• Support VoIP platforms, network monitoring systems, and video management systems

Operational Excellence

• Help ensure IT service levels are consistently met
• Champion systems policies, security standards, and operational procedures
• Maintain documentation and contribute to the internal knowledge base
• Recommend improvements to infrastructure, processes, and service delivery
• Continue developing technical expertise through certifications, training, and hands-on learning

Requirements

What We're Looking For

• Several years of experience as a Systems Administrator, Network Administrator, or similar infrastructure-focused role
• Strong experience supporting Microsoft Windows, Linux, VMware, and enterprise server environments
• Experience administering Microsoft SQL Server and high-availability architectures
• Strong networking knowledge including LAN, WAN, VPN, VLAN, routing, switching, and firewall technologies
• Experience installing, configuring, and troubleshooting server and workstation hardware
• Excellent troubleshooting and analytical skills
• Strong written and verbal communication skills
• Authorized to work in the United States

Preferred Qualifications

• CompTIA, Microsoft (MCSA), ITIL, or related certifications
• Experience with:
  • Hyper-V
  • Active Directory
  • DNS
  • PowerShell
  • VMware
  • SQL Server
  • VoIP platforms
  • Microsoft 365, Teams, SharePoint, and Visio
  • PRTG or similar network monitoring platforms
  • simPRO or other service management platforms
  • Video Management Systems
  • Immix or similar incident management platforms