Business Support Specialist II - Case Filing Unit

Business Support Specialist II

About the Job: This position provides technical support related to case investigations subject to discovery to the District Attorney's Office via eDiscovery in accordance with law and established discovery guidelines from the 4th Judicial District District Attorney's Office. Work Schedule: Monday through Friday, 8 a.m. to 5 p.m. Must be able to schedule adjust or work overtime as necessary.

Come explore the possibilities a career with the City of Colorado Springs can offer! We're an accredited pay equity employer! Your starting pay will be within the posted hiring range based on your years of experience and education. As an employee with the City of Colorado Springs, there is Room to Grow! See the full potential of growth for this position here: 2026 Salary Schedule

As a Business Support Specialist II in the Case Filing Unit, you will:

• Provides case investigations subject to discovery to the District Attorney's Office via eDiscovery in accordance with law and established discovery guidelines from the 4th Judicial District District Attorney's Office.
• Follows proper discovery procedures as outlined in CSPD policy.
• Provides new discovery on assigned cases to the District Attorney's Office in a timely manner.
• Participate in case audits with their assigned supervisor ensuring proper discovery procedures are being followed.
• Reports to their supervisor discovery adherence, and any identified issues or failures.
• Searches various systems and databases to locate discoverable information.
• Review of administrative case filing email system to identify new discoverable information.
• Communicates and coordinates with investigative units.
• Communicates and coordinates with other department personnel to obtain discoverable information.
• Communicates and coordinates with the District Attorney's Office to provide discoverable information on short notice.

Knowledge, Skills and Abilities:

• Knowledge of modern office procedures, methods, and equipment, including computers and supporting software
• Knowledge of proper English usage, spelling, punctuation, and grammar
• Ability to communicate clearly and concisely, orally and in writing, as well as be able to de-escalate customers and situations as necessary
• Ability to establish and maintain effective working relationships
• Ability to work in a dynamic environment

Minimum Qualifications

• Equivalent to completion of the twelfth grade (high school diploma or GED)
• Three years of full-time, professional experience in a related field.
• Must be able to become a notary in the State of Colorado
• Must be able to obtain NCIC/CCIC certification within 6 months of hire

One year of relevant work experience may be substituted for one year of required education (OR) one year of academic coursework directly related to this position beyond the minimum requirement may be substituted for one year of required professional experience.

Preferred Qualifications

The following qualifications are not required, but they are considered desirable. If you possess any of the preferred qualifications, please include specific details in your application. This information may be used to identify a top group of applicants.

• Three years of full-time responsible public safety records experience or criminal investigative experience.
• Proficiency with Microsoft Office Suite, Axon Systems, Tyler Technologies LERMS and MFR applications.
• Previous experience using Colorado's eDiscovery portal.

Additional Information

Please contact CSPD Human Resources at View email address on click.appcast.io for any questions about this position.

Pre-employment Requirements: The job offer will be contingent upon successful completion of an extensive background investigation, to include a polygraph examination, extensive background check, fingerprinting, criminal history check, and other pre-employment assessments. The background investigation process commonly takes 6-8 weeks to complete. Applicants that have used marijuana or CBD products within 3 months from the date of their application submission will not be eligible for hire. More information about the Colorado Springs Police Department's Marijuana Use Policy can be found at

Benefits

Working for the City of Colorado Springs is Rewarding! Please visit the City of Colorado Springs' Total Rewards Site for additional benefits information.

The City of Colorado Springs is a place where people want to come to work each day. We have a culture of excellence, and we strive to provide our employees with the very best overall career experience and Total Rewards. We are proud to offer a comprehensive and competitive benefits program to meet the needs of our employees and their families.