Teller

Position Teller at Champions First Credit Union. Essential Functions Perform routine financial transactions, including deposits, withdrawals, cash advances, loan payments, purchase of monetary instruments, and check cashing according to established policies and procedures. Fully comply with all state and federal regulations governing OFAC, BSA, and FACTA. Evaluate checks for negotiability and apply standardized Check21 procedures when applicable. Open new accounts by performing all necessary system functions and collecting all required documentation. Have working knowledge of shared branching rules and regulations. Respond to new account and loan inquiries by providing information about products and services. Contribute to branch production by educating members about beneficial products and services. Respond to members’ requests, problems, and complaints, and/or direct them to the proper person for specific information and assistance. Receive various information pertaining to members’ accounts and route to the proper department for processing. Assist in all teller department operations, including branch balancing, vault balancing, cash management, and night deposit management. Balance the vault and various cash equipment such as the coin machine, cash dispenser, and ATM to ensure night drop, ATM deposits, and mail are completed on time (same day) and correctly. Report any problems or concerns of the department to the branch supervisor. Maintain an adequate supply and oversee availability of daily cash, traveler’s checks, money orders, and cashier’s checks. Monitor teller inventory and supplies. Ensure the branch meets documentation expectations and compliance requirements. Exhibit superior customer service skills and a desire to contribute to a high‑functioning team. NOTE: The list of essential functions is not exhaustive and may be supplemented as necessary from time to time. Additional Functions Assist with member complaints and discrepancies. Responsible for Optical Imaging documents in the teller area. Position Requirements At least six months of cash handling experience. Bondable and reliable transportation. Friendly, motivated, organized, and a good problem solver. Service attitude and good cash handling skills essential to success. Participation in the product referral culture is an important part of the teller role. Job Specifications Professional, well‑developed interpersonal skills necessary for servicing members and projecting a positive image as a representative. Minimum requirement of a high school diploma or equivalent plus at least 6 months of previous cash handling experience; other experience may be considered. Intermediate mathematical skills required (calculations and concepts involving decimals, percentages, fractions, etc.). Operation in a clerical office setting, using standard office equipment and teller machinery such as a vault, ATM, cash counter, cash advance machine, and coin machine. Requires manual dexterity, ability to lift files and full boxes of work, move full coin bags, and bend or stoop as necessary. Employment Type Full‑time Salary Hourly – $17, plus incentives and profit sharing (commensurate with experience). Benefits Medical, dental, and vision insurance. 401(k) / Roth and profit‑sharing plan. Paid time off, 13 holidays, paid birthday and anniversary leave. Tuition assistance. EEO Statement Champions First Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Disclaimer The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. #J-18808-Ljbffr