Operations Coordinator | Full-Time | Memorial Booth Stadium

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

Under general supervision of the Operations Manager the Operations Coordinator supervises and coordinates the set-up, operations, janitorial and event-specific equipment for David Booth Kansas Memorial Stadium and conference center. The Operations Manager will lead all building changeovers, event setups and post-event reset while providing highly responsible staff assistance. Responsible for hiring, training and supervising PT event operations crew. Ensures an effective and cost-efficient program by controlling the Operations budget, and performs related day-to-day responsibilities as required.

This role pays an hourly rate of $24.00-$26.00.

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until August 1, 2025.

About the Venue

The Gateway District will transform the north entrance to campus in a profound way to drive student enrollment and economic benefit to Kansas. The project will develop a new campus gateway, multi-use space and upgraded football facilities, all of which will enhance KU's ability to recruit and retain students.

The most innovative component of this project is the development of multi-use facilities to be used throughout the year to generate revenue for academic programming and student success. In addition to the conference center, and as suggested by the project consultant, the project will potentially include a mix of arts and entertainment, dining, retail, office space, lodging and other uses that support economic development and the university's academic mission.

Responsibilities

• Supervise full time and part time staff ensuring deadlines are met for conversions and other duties assigned.
• Supervise, motivate, lead, and work alongside operations team members.
• Effectively communicate work assignments to others.
• Set up and remove stage, risers, seating, tables, flooring, etc. for various events.
• Repair and performs maintenance of retractable and permanent seats.
• Participate in and lead lock out/tag out procedures and other safety precautions.
• Proactively use all safety mandates and teach others to do to the same.
• Promote a safe and efficient work environment.
• Be available for event support, as needed.
• Embrace a culture of diversity and inclusion where guests and team members feel welcomed, valued, and heard.
• Facilitate conversions in order to create winning experiences and timeless memories for guests.
• Operate with an emphasis on safety for employees, teams, and guests.
• Other duties involving assisting other departments as assigned.
• Work extended and/or irregular hours including nights, weekends and holidays, as needed.
• Perform strenuous physical duties at times, including lifting, carrying, moving, walking extensively throughout the building, working from various heights, and around moderate to loud noises.
• Operate equipment such as light trucks, pallet jacks, forklifts, boom lifts, scrubbing machines or other light power-driven equipment.
• Other duties assigned including but not limited to assisting other departments as needed.

Qualifications

• High School diploma + 2-3 years of conversion experience, preferred.
• Experience supervising staff to work together to accomplish projects.
• Ability to give clear instructions and communicate effectively with other in both oral and written form.
• Complete knowledge of operations procedures to facilitate changeovers.
• Certified forklift operator is required.
• Demonstrate knowledge in operational procedures, facility capabilities, industry terminology, event-related services and technical requirements for the types of events anticipated at the facility.
• Working knowledge of electrical and mechanical riser system repair, preferred.
• Ability to work long hours and varied schedules (majority overnight conversions).
• Must be self-motivated and work under little supervision.
• Ability to prioritize tasks in the most productive and/or appropriate manner.
• Excellent safety record and work ethic.
• Ability to prioritize tasks in the most productive and/or appropriate manner.
• Possess any licenses, certificates or training required by local, state or national authorities for the operation of the equipment found in the facility.
• Experience operating equipment such as light trucks, pallet jacks, forklifts, boom lifts, scrubbing machines or other light power-driven equipment.
• Organized and able to prioritize work and work of others to meet deadlines.
• Work effectively under pressure and/or stringent schedule and produce accurate results.
• Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment.
• Remain flexible and adjust to situations as they occur.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.