Senior Incident Commander - Remote, 24/7 Incident Lead

Docusign is seeking a Senior Incident Commander to lead major incidents, coordinate cross-functional teams, and drive restoration with a focus on service excellence. The role spans 24x7 on-call support, incident communications, and post-incident reviews to reduce future risks.

The ideal candidate brings 8+ years in incident management, strong leadership, and experience with monitoring tools like Prometheus and Grafana, along with excellent written and verbal communication skills.