Clinical Liaison (RN or RRT)

Clinical Liaison (RN or RRT)

The Clinical Liaison will help guide patients to our critical illness recovery hospitals in the Akron/Canton area.

Salary ranges from $70,000 to $95,000 per year, depending on years of relevant work experience.

Uncapped monthly bonus incentives in addition to base salary.

Schedule: 8 AM to 5 PM, Monday - Friday

A day in the life

You'll advocate for referred patients in the pre-admission process by collaborating with clinical teams to assess patient needs. You will serve as a resource for healthcare professionals by fostering relationships within medical facilities. With clinical expertise and problem-solving skills, you'll also coordinate care plans with physicians and families. Additionally, you will facilitate patient transfers and address barriers to accessing specialized post-acute care.

Responsibilities

Position summary

In this highly visible, challenging and rewarding position, you will assume a leadership role, developing and nurturing professional relationships with case managers, physicians and clinicians in acute care hospitals; educating staff, patients and families regarding rehabilitation services provided by our rehabilitation hospital. In addition, you will assess patients with rehab diagnosis, on-site at referring hospitals for admission to the rehab hospital and manage the referral process.

Specific duties

• Creates target lists of contacts and decision makers in assigned hospitals. Develops relationships, provides excellent customer service and educates referral sources on services provided by the hospital.
• Demonstrates positive referrer satisfaction and account retention.
• Educates potential patients and families on acute rehabilitation and benefits of program(s). Distributes collateral materials appropriately.
• Supports Sales and Marketing through educational programs, tours, meetings, etc. in assigned hospitals.
• Develops strategies to grow market share in core business lines in assigned hospitals. Creates quarterly goals and objectives and submits to supervisor.
• Works with VP/Director Business Development to identify opportunities for expansion of strategic business initiatives.

Qualifications

Minimum qualifications

• Current and valid state licensure or eligibility for state licensure as a Registered Nurse or Respiratory Therapist required. Multi-state licensure required based on geographical territory.

Preferred experience

• Two years related experience working in a clinical healthcare setting or previous experience working in a clinical liaison role preferred.
• Demonstrated competency with the preadmission process including assessments and relationship building in a rehabilitation setting or in another post-acute care setting preferred.
• Proven track record in sales and marketing with a least one year experience in a related position preferred.
• Demonstrated computer proficiency.
• Must exercise sound judgment in handling professional/confidential nature of health care sales.

Additional Data

Why join us:

• Earn more: Uncapped monthly bonus program
• Start strong: Extensive orientation program to ensure a smooth transition into our setting
• Recharge & refresh: Generous PTO and paid sick time for full-time team members to maintain a healthy work-life balance
• Your health matters: Comprehensive medical/RX, health, vision, employee assistance program (EAP) and dental plan offerings for full-time team members
• Invest in your future: Company-matching 401(k) retirement plan, as well as life and disability protection for full-time team members
• Your impact matters: Join a team of over 44,000 committed to providing exceptional patient care

Equal opportunity employer, including disabled/veterans