Commercial Casualty Claims Specialist | Remote

Job Description

Job Description

Our client is seeking a detail-oriented and experienced Commercial Casualty Claims Specialist to join their Pennsylvania team. This person will be responsible for investigating, evaluating, negotiating, and resolving commercial auto claims efficiently and effectively. This role requires a strong understanding of insurance policies, liability assessment, and damage evaluation specific to commercial vehicles. The ideal candidate has a strong background in liability investigations, solid communication skills, and the ability to work independently. 

Responsibilities include:

• Handle a caseload of commercial auto claims from start to finish, including property damage and bodily injury
• Investigate loss details through phone calls, written communication, and direct contact with insureds, claimants, witnesses, and attorneys
• Determine liability through the review of police reports, statements, and scene documentation
• Assess damages and negotiate settlements in accordance with company guidelines and applicable laws
• Identify and refer suspected fraud for further investigation
• Document claim files thoroughly and accurately throughout the claims lifecycle
• Maintain accurate documentation and claim files in compliance with company and regulatory standards
• Provide exceptional customer service throughout the claims process.

• Maintain a thorough knowledge of state and federal regulations affecting auto claims.

Requirements:

• 3+ years of experience handling commercial auto claims, including bodily injury exposure
• Ability obtain Adjusters License
• Excellent written and verbal communication skills
• Ability to analyze coverage and assess exposure effectively

• Proficiency in using claims management systems

Salary/Benefits:

• $70,000 to $95,000+ annual base salary, based on experience, plus annual bonus
• Benefits package, including health, dental, and vision insurance
• Generous PTO and paid holidays
• Competitive 401(k) with employer matching contributions
• Opportunity for growth and advancement
• Flexible work options