Mortgage Underwriter

Redwood Credit Union is looking for a Mortgage Underwriter who will be responsible for making a decision after reviewing and analyzing residential mortgage loan applications in compliance with secondary market investors, including FNMA and portfolio guidelines and/or lending guidelines and policies. This role ensures sound credit decisions while balancing risk management with excellent customer service. Key Responsibilities Loan File Management: o Complete a thorough review and analysis of mortgage loan files, including but not limited to credit, income, asset, appraisal, and title reports. o Determine borrower creditworthiness and ability to repay in accordance with agency, regulatory and underwriting guidelines (e.g., FNMA). o Issue underwriting decisions including approvals, conditional approvals, suspensions, and denials with clear, well-written conditions. o Ensure compliance with federal, state, and investor regulations (TRID, ECOA, Fair Lending, ATR/QM, etc.). o Communicate underwriting decisions and conditions effectively to loan officers, processors, and management. o Review and clear underwriting conditions prior to final approval and funding. o Identify potential fraud, red flags, and layered risk factors and escalate as appropriate. o Maintain quality, accuracy, and thorough documentation in the loan file. o Meet production, quality, and turnaround time standards. o Participate in quality control, audits, and workflow improvement initiatives as needed. o Recognize and evaluate the loan process and recommend changes that will help maintain maximum efficiency. o Review all denied loans and recommend alternative solutions when appropriate. o Identify ways to increase engagement of the borrower and make recommendations for cross-sell opportunities. o Ensure confidentiality and safeguard sensitive Member financial information. o Perform special projects and duties as assigned. Join us and discover why you'll love working at Redwood Credit Union!

ABOUT REDWOOD CREDIT UNION (RCU):

At Redwood Credit Union, our mission is to passionately serve the best interests of our Members and communities. Since 1950, we have been dedicated to supporting the financial well-being of our Members through better rates, low or no fees, and best-in-class customer service. Our purpose is to inspire hope and elevate the financial well-being of our communities one person at a time, through good times and bad. As a not-for-profit financial institution, we are committed to a people-first approach, which is reflected not only in how we serve our Members, but also in how we treat our employees. Our leadership team is deeply focused on fostering a culture of heart and empathy, integrity, passion, inclusion, meaningful relationships, excellence, and ensuring financial well-being for all. Why work for Redwood Credit Union?

• 27th largest credit union in the U.S. and the largest financial institution based in the North Bay
• Recognized by Newsweek as one of "America's Best Credit Unions 2026"
• Awarded a 5-Star Bauer Rating
• Recognized by Newsweek as one of "America's Greatest Midsize Workplaces 2025"
• Top Corporate Philanthropists (#24) - San Francisco Business Times
• Voted Best Places to Work in the North Bay 20 years in a row
• World-class Employee Engagement scores
• Rated Superior in Service by more than 90% of Members, surveyed by SF Gate
• Industry leading Net Promoter Scores across the U.S.

\n Minimum Qualification: Knowledge, Skills and Abilities Possess math and critical thinking skills. Ability to build knowledge and understanding of all mortgage loan products offered by RCU. Strong working knowledge of real estate principles, practices, rules, regulations, and sale practices. Strong working knowledge of mortgage lending guidelines and credit analysis. Experience underwriting conventional and portfolio loans. Proficiency with LOS systems (e.g., Empower) and underwriting tools (DU). Solid understanding of income calculations (W-2, self-employed, rental, Restricted Stocks, Asset depletion, retirement, etc.). Strong analytical and risk assessment skills. Excellent attention to detail and accuracy. Ability to interpret complex financial documents. Strong written and verbal communication skills. Time management with the ability to meet deadlines in a fast-paced environment. Possess sound judgment and decision-making capabilities. Must have a collaborative mindset with loan operations teams. \n The ideal candidate has a combination of education and experience equivalent to high school diploma and four years experience in mortgage loan origination or two years as a designated underwriter. Compensation: Base starting range: $39.00 to $52.00 per hour commensurate with experience. Our base salary starting range is based on scope and responsibilities of the position, candidate's work experience, education/training, key skills, and internal peer equity. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits. Redwood Credit Union offers a robust benefits package to our eligible employees including:

• Competitive medical, dental, and vision insurance, mental health offerings
• Employee performance incentive plan
• Salary Advancement– Merit increase based on performance
• 401(k) program with employer match
• Time Off- Competitive PTO accrual plus 11 paid company holidays and your birthday off!

RCU Discounts and Perks:

• RCU employees are eligible for a .75% discount off RCU standard collateral auto loans
• RCU employees are eligible for a 1% discount on all recreational or boat loan products
• 2% discount off Visas and LOC Loans through RCU
• 0% interest loan to support employees with various immigration related expenses such as visa application fees and relocation costs. Loan amount up to $1,000.
• 0% interest loan to support employees with expenses associated with the naturalization process. Loan amount up to $15,000.
• 0% interest on garment, fitness, or home office equipment loan of up to $500
• 100% financing for employee purchased homes!

Physical Requirements:

• May require extended periods of concentration and document review.
• Ability to stand, bend, stoop, sit, walk, twist, and turn.
• Ability to lift up to 15 pounds.
• Ability to use a computer keyboard and calculator.
• Work environment is indoors; majority of the time is spent sitting at a desk.

*Redwood Credit Union is not offering Visa transfers and/or sponsorships for this position. Internal Team Members: If you are a current Team Member, please apply through the internal careers page located in RCUNET. We are an Equal Opportunity Employer