Assistant General Manager

Job Description

Job Description

Department: Operations

Title: Assistant General Manager Reports To: T/GM or above

Job Purpose Statement:

To operate the restaurant in the absence of the Training/General Manager. Assist in achieving sales growth through implementing and maintaining the highest standards in quality, service and cleanliness.

Eligibility:

Must be at least 18 years old (or meet State regulated age to sell alcohol if applicable), be available 7 days per week and/or as needed to satisfy successful operation of the restaurant, be certified through the Moe’s training program and complete the 30-day probationary period.

Job Functions:

➢ Enthusiastically greet all guests with a hearty “Welcome to Moe’s” when they enter the restaurant.

➢ Interview and hire staff to operate the restaurant based on company standards and in compliance with State and Federal regulations.

➢ Schedule sufficient staff to operate the restaurant and accommodate guest flow while in compliance of company labor cost standards.

➢ Train and develop management and crew under the supervision of the T/GM. ➢ Maintain cooperative and harmonious working relationships with management and team. ➢ Provide coaching, counselling and progressive discipline as warranted. ➢ Conduct crew meetings prior to shifts to discuss operational procedures, promotions, security, training, safety, etc.

➢ Control inventory by maintaining an adequate supply of products and items to meet company GAP/Variance and COGS standards.

➢ Maintain reports and records as specified by company standards and in compliance of State and Federal regulations.

➢ Maintain building and equipment using proper operating, cleaning and preventative maintenance procedures. ➢ Responsible for adhering and enforcing all cash procedures.

➢ Ensure personal appearance always meets company standards and display professionalism.

➢ Recognize and adhere to all sanitation, safety and security policies and procedures to provide a safe environment for all.

➢ Consistently exhibit the actions/behaviors which best demonstrate Moe’s Vision and Values; perform other tasks as directed by management