Quality Manager
Insight Global
We are seeking a Quality Manager to lead and oversee quality operations within a precision manufacturing and cleanroom environment. This role is responsible for managing the Quality Management System, maintaining ISO compliance, overseeing customer complaints and nonconformances, and leading corrective and preventive actions. The Quality Manager will monitor inspection, measurement, calibration, rework, and quality performance while driving continuous improvement, 5S initiatives, and operational efficiency. This individual will collaborate closely with Operations, Engineering, customers, vendors, and cross-functional teams to improve product quality, turnaround time, and customer satisfaction. The ideal candidate brings strong manufacturing quality leadership experience, expertise in QMS and ISO requirements, knowledge of inspection and testing practices, and proven experience developing high-performing quality teams.Is this the role you are looking for If so read on for more details, and make sure to apply today.ResponsibilitiesManage and continuously improve Quality Management Systems (QMS) and related processesEstablish annual quality goals, allocate resources, track performance, and ensure objectives are achievedOversee employees, equipment, materials, and operational execution within the Quality DepartmentDrive quality improvements, productivity enhancements, expertise development, and turnaround time (TAT) improvementsHandle customer quality issues including complaints, requests, FOIs, IRs, and NCRs - Support and mentor Quality SupervisorsInvestigate process issues, implement corrective actions, and develop preventive measuresMaintain ISO procedures, certifications, and compliance requirementsParticipate in cross-functional projects and special assignmentsPerform and oversee Measurement System Analysis (MSA) and Calibration Analysis activitiesMonitor rework activity and departmental abnormalitiesGenerate and manage corrective action reports for quality concernsOversee daily safety inspections and compliance checksEvaluate employee performance and develop team capabilitiesManage cleanroom quality initiatives and process flow improvementsLead continuous 5S improvement efforts and reportingxhyhwjd QualificationsMinimum 8+ years of related experience/ supervisory experienceBachelor's degree in engineering preferredStrong knowledge and understanding of Quality Management Systems (QMS), QA Principles, inspection techniques, and testing proceduresAbility to identify the following: AI, SS, Ti Si, Quartz, ceramic substrates and various types of part coatingsNice to Have Skills & ExperienceIntermediate MS Office computer skillsAttention to detail, possess organization skills, and ability to multi-task with successful results on the day-to-day operationsAbility to lift, bend, push, stand, type, etc. for long periods of time
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