Customer Service Coordinator

CBRE

CBRE - - Responsibilities: Monitor systems, receive calls, create tickets in ticketing system, and dispatch following strict guidelines for alarm handling; Capable of running daily reports to assist Property Management field personnel in troubleshooting and validating alarm reports; Generate and dispatch service request work orders for completion by vendors; Build and distribute effective communications regarding training opportunities and updates for the department or service line; Assist with the training of new hires and temporary employees on CMMS, customer service database, email, Live Chat, and Call Center procedures

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Vacancy posted 1 day ago

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