Business Operations Process/Sales Analyst - Treasury & Payment Solutions

Business Operations Process/Sales Analyst

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Responsibilities

This Business Operations Process/Sales Analyst is responsible for conducting business process and systems analysis to identify opportunities to improve end-to-end data/workflows, tools, and operating models. This includes evaluating existing processes, systems, and data workflows to identify opportunities for improved efficiency and creating corresponding solutions such as automated applications (Power Apps), workflow automation (Power Automate), and conversational AI agents/chatbots (Copilot Studio). Acting as a liaison between business stakeholders and technology partners, the role helps translate operational needs into practical solutions, supports system enhancements (if applicable), and contributes to scalable, well-documented processes that improve transparency and efficiency.

This position is also responsible for reviewing and interpreting sales data and analyzing detailed pricing information with precision, while also serving as a general business analyst focused on improving workflows and operating efficiency. Strong communication skills are required to effectively partner with all levels of management and members of the sales teams. The individual in this role must be able to identify trends, recommend solutions, and ensure all work is properly documented in compliance with established policies and procedures.

Basic Qualifications

- Typically five or more years of related work experience.

- Bachelor's degree or equivalent work experience.

Preferred Skills/Experience

- Experience and interest in leveraging automation and AI-enabled tools to improve business processes and operating efficiency.

- Demonstrated experience with automation and AI-enabled process efficiency tools (e.g., Power Apps, Power Automate, and Copilot Studio).

- Strong analytical skills with the ability to review and interpret detailed data for extended periods.

- Background in Treasury Management and familiarity with related products.

- Experience with cloud-based Customer Relationship Management (CRM) platforms (e.g., Salesforce).

- Experience with content and document collaboration platforms (e.g., SharePoint).

- Ability to manage multiple tasks, projects, and deadlines simultaneously in a fast-paced environment.

- Strong proficiency in Microsoft Office applications (e.g., Excel).

- Effective verbal, written, and presentation communication skills.

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $81,515.00 - $95,900.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.