Technical Trainer

Overview Amatriot is seeking a motivated, career and customer-oriented Technical Trainer to join our team based out of Chantilly, VA. Location and Logistics Location: Chantilly, VA Job Type: Full-Time Security Clearance: Secret Target Salary Range*: $50,000 - $60,000 Key Responsibilities Design, develop, organize, and deliver comprehensive technical training and related materials in support of customers and/or company employees. Instruct participants in one-on-one, small group, large group, virtual, and ad hoc training sessions. Ensure training materials reflect current CACMS features, updates, and best practices. Create documentation for standardized data collection, inspection, and collaboration processes. Provide daily status reporting to management and customers during training activities. Complete and submit all reporting requirements in a timely manner. Establish and maintain positive relationships with Posts, domestic offices, and other stakeholders. Communicate effectively with both technical and non-technical audiences. Work independently and within small teams to support various software and systems-related tasks. Work with customer teams and functional organizations to establish training content and objectives. Follow defined processes and document any issues/problems clearly. Ensure training material reflects current product features. After-hours and weekend support may be required to support overseas or domestic training tasks. Coordinate training schedules, logistics, and participant communications. Track training completion rates and maintain accurate records in learning management systems. Evaluate training effectiveness through assessments, surveys, and performance metrics. Qualifications Education Bachelor’s degree in engineering, computer science, mathematics, education, business administration or management information sciences. Work experience and/or industry certifications demonstrating technical proficiency may be substituted for education requirements. Experience 5 years of experience in Training and/or Information Technology. Experience in delivering software applications training to end users in classroom, one-on-one, virtual, or other equivalent teaching settings. Excellent written, verbal, and interpersonal communication skills. Demonstrated initiative, sound judgment, and effective decision-making. Must be able to travel up to 25% domestically and internationally. Preferred Qualifications One or more technical certifications (Microsoft Certified Trainer, Microsoft Certified Educator, MS Endpoint Administrator, etc.) highly preferred. Experience training end users on complex hardware and software solutions. Experience delivering technical training via remote training tools such as MS Teams. Experience with Salesforce. Physical Requirements Must be able to remain in a stationary position for up to 50% of the time. Must be able to deliver clear and effective communication both verbally and non-verbally to updates, briefings, or interface with co-workers, leadership, and customers. Must be able to work in an office environment and move freely within the space to utilize equipment and interface with others. Must be able to use IT peripherals such as laptop, desktop, printer, and related equipment. Must be able to deliver presentations as needed. Must be able to review and understand program manuals, software/hardware manuals, and training materials. Must be able to travel on international flights as required. *The salary range is determined by factors including education, experience, and certifications and may be adjusted based on position-specific requirements. #J-18808-Ljbffr