Clinical Care Transition Specialist / Registered Nurse - Manhattan

Option Care Health is the largest independent home and alternate site infusion services provider in the United States, working compassionately to elevate standards of care for patients with acute and chronic conditions across all 50 states. Job Description Summary The Clinical Transition Specialist is an experienced sales professional who uses sales techniques to sell Option Care products and services to discharging patients. They educate patients, their families, and facility staff about how the services and products will be facilitated at an alternative site. Clinical Transition Specialists ensure proper placement of patients within the Home Health Care setting by assessing patients, gathering pre‑admission information, collaborating with internal (intake) and external (case managers, discharge planners) partners to ensure quality of service, and implementing an effective treatment plan. They also proactively build strong relationships with referral sources and partner with Account Managers to grow referral rates and achieve sales goals. Job Responsibilities Proactively maintains and grows relationships with referral sources to increase sales and patient starts; serves as key point of contact and representative of Option Care to provide education, assistance, and service to referral sources. Interacts daily with area service providers to sell Option Care services that assist in the care of discharging patients; conducts assessments of patients selected by the hospital to ensure viability for alternative site care. Uses sales techniques to educate patients, families, and facility staff about the services and products provided by Option Care. Provides hands‑on, in‑person education to patients and their caregivers to achieve timely discharge and therapy independence. Communicates effectively with agency staff, medical teams, patients, and families throughout the discharge process to implement an effective treatment plan. Collects, reviews, and completes pre‑admission information and secures related sign‑offs. Partners with Account Manager and Regional Sales Director to create and execute area business and growth plans. Communicates frequently with Account Manager to discuss opportunities, assess progress, and provide feedback related to promoting the services of Option Care. Collaborates with Account Manager and marketing staff to deliver educational and promotional programs to patients/caregivers and referral sources. Reviews patient medical records to obtain pertinent medical history and primary/secondary insurance payor information and communicates this to the patient registration department. Initiates care transition coordination with referral sources and internal partners to ensure seamless patient transitions to home or ATS; participates in data collection required for therapy start and patient tracking. This may include facilitating the transfer of orders via phone, fax, and e‑prescribing. Maintains confidentiality of patient and proprietary information, observing legal guidelines for safeguarding such information. Provides oversight and input to providers regarding proper assessment, treatment processes, and transition to home care. Acts as a point of contact, coordination, and communication with other providers. Arranges for special medical supplies or appliances to be available. Supervisory Responsibilities Does this position have supervisory responsibilities? NO Basic Education and Experience Requirements Licensed Registered Nurse (RN) or licensed Pharmacist in the state of practice with at least 2 years of experience in the healthcare industry. Basic Qualifications Experience establishing and maintaining relationships with individuals at all levels of the organization in the business community and with vendors. Experience applying knowledge of standard practices for all services offered as well as current relevant and applicable standards (i.e., ACHC, URAC). Experience providing customer service to internal and external customers, including meeting quality standards of services and evaluating customer satisfaction. Basic PC skills: proficient with internet, email, Microsoft Word, Excel, and PowerPoint. Experience in identifying operational issues and recommending and implementing strategies to resolve and improve processes. Access to reliable transportation to travel to care facilities, home visits, and multiple hospitals; a personal vehicle requires a valid driver’s license and proof of insurance. Able to plan, organize, and make presentations. Travel Requirements Travels to and from partnership facilities, community hospitals, and medical practice offices to sell Option Care Services, process referrals, and provide live education and training support to patients, caregivers, and referral sources. Preferred Qualifications Hands‑on home or alternate site infusion or discharge planning experience. Experience growing service provider partnerships. Pay Range Pay Range:$92,904.50–$154,840.81. Salary to be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data. Benefits Medical, Dental, & Vision Insurance Paid Time Off Bonding Time Off 401(k) Retirement Savings Plan with Company Match HSA Company Match Flexible Spending Accounts Tuition Reimbursement myFlexPay Family Support Mental Health Services Company Paid Life Insurance Award/Recognition Programs Equal Employment Opportunity Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information, in accordance with the Immigration Reform and Control Act of 1986 and federal law. #J-18808-Ljbffr